"The staff was not kind or inviting. Our room had a very dangerous, NOT enclosed gas fireplace. We were charged multiple times (I believe 6) for ONE $53 charge at the pool and told “the accounting department will reverse it and get back to you later” when we were checking out. There were no towel hooks in the bathroom and fake eyelashes that didn’t belong to me were stuck to the floor. We stayed at this hotel before and had a great experience — this time was entirely different. However, the...