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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

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The Dolphin Bay Hotel, near the water, offers a peaceful retreat with practical touches. Guests appreciate the laundry facilities, WiFi in rooms, and luggage storage. The serene garden and attentive staff consistently earn positive reviews from visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Shower/tub combination
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • St. Joseph Catholic Church - 12 min walk - 1.0 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Hilo Town Tavern - ‬8 min walk
  • ‪Cronies Bar & Grill - ‬10 min walk

About this property

Dolphin Bay Hotel

Hotel near Port of Hilo
Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage, smoke-free premises, and barbecue grills
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Dolphin Bay Hotel offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Check-out is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.

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Reviews

Dolphin Bay Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 443 out of 672 reviews
Rating 8 - Good. 176 out of 672 reviews
Rating 6 - Okay. 28 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 13 out of 672 reviews

Reviews

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025

8/10 Good

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn’t stay long enough to need most of the kitchen appliances. But i
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Colette Hatsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and it shows its age. However, the bathrooms have been updated and the rooms are very very clean. It is quiet and we enjoyed the beautiful gardens. They provide coffee, papaya and banana bread for breakfast. It is a very short drive to the center of town. We enjoyed it very much.
Stayed 3 nights in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!

10/10 Excellent

Monica

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025

10/10 Excellent

GERVACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin Bay Hotel is a sweet, laid-back, vintage hotel. It has loads of character and beautiful gardens. I love staying at the Dolphin Bay Hotel because it is unique and well-maintained and always clean. The hosts are very friendly and accommodating, and they offer fresh coffee, homemade banana bread and sweet, ripe papayas in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Hector C

Liked: Cleanliness, staff & service, property conditions & facilities
Free morning coffee, papaya and banana bread🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and restful night. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service, property conditions & facilities
I like there
Stayed 2 nights in Mar 2025

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 3 nights in Feb 2025