"It was very difficult to get anything you needed. We called several times to get what we needed and it was never taken care of the first or second time. They told us we couldn’t get more than two wash clothes, for a family of 5, because they didn’t have any. There was a leak in our room along with mold so we had to switch rooms. We were told we were going to be upgraded, but they decided to put us in the middle of all the chaos where it was loud which had two separate rooms for my family and...

"Absolutely!"