Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Russ Hill Hotel

3.0 star property
Mediterranean hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Russ Hill Hotel

Lounge
View from property
Garden
Bar (on property)
Lounge
Russ Hill Hotel provides a quiet escape in rural surroundings, featuring a welcoming garden and a lobby with a fireplace. Guests can enjoy meals at Ruspers Restaurant, grab coffee at the café, or sip drinks at the hotel bar.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly
The current price is AED 206
AED 247 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for City Double Room

City Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

City Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Charlwood, Gatwick, Horley, England, RH6 0EL

What's nearby

  • Gatwick Aviation Museum - 4 min drive - 3.3 km
  • Manor Royal Business Park - 10 min drive - 9.7 km
  • K2 Crawley Leisure Center - 13 min drive - 11.7 km
  • Tilgate Park - 13 min drive - 12.0 km
  • Hawth Theatre - 14 min drive - 10.7 km

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪West Green Fish Bar - ‬10 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪The Plough Inn - ‬8 min drive
  • ‪Gatwick Manor - ‬9 min drive
  • ‪The Flyingpan - ‬12 min drive

About this property

Russ Hill Hotel

Hotel near Manor Royal Business Park
Located close to Hawth Theatre and K2 Crawley Leisure Center, Russ Hill Hotel provides a coffee shop/cafe, a garden, and a fireplace in the lobby. The on-site restaurant, Ruspers Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • English breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a water dispenser, and a front-desk safe
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
Room features
All 190 rooms have comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch TVs with digital channels
  • Coffee/tea makers, heating, and limited housekeeping

Similar properties

Indoor pool

Europa Gatwick Hotel & Spa

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
6.0 out of 10, 1,002 reviews
The price is AED 238
AED 285 total
includes taxes & fees
9 Nov - 10 Nov
Europa Gatwick Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Is Russ Hill Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Russ Hill Hotel?

Self parking is available for GBP 5 per day.

What time is check-in at Russ Hill Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Russ Hill Hotel?

Check-out is at 10:00 AM.

Where is Russ Hill Hotel located?

Situated near the airport, this hotel is 3 mi (4.8 km) from Manor Royal Business Park and within 9 mi (15 km) of K2 Crawley Leisure Center and Tilgate Park. Hawth Theatre and Surrey Hills are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Russ Hill Hotel Reviews

6.0

6.6

Cleanliness

6.0

Location

6.6

Staff & service

7.0

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 130 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 268 out of 1003 reviews
Rating 4 - Poor. 190 out of 1003 reviews
Rating 2 - Terrible. 186 out of 1003 reviews

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Dont know didnt have children with us but staff were friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights and enjoyed the ambience and the staff were polite and friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Okay for the money - you get what you pay for; however, don't bother with breakfast. Dinner in the bar was ok, nothing special
Stayed 1 night in Sep 2025

6/10 Okay

Ken

Disliked: Property conditions & facilities
Bed and room very small and uncomfortable
Stayed 2 nights in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for price

Great for the price. Full English breakfast was nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to return 😊
Stayed 1 night in Jun 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay however the fire alarm went off at 5am on Saturday scaring my kids and there was no clear Fire Marshall telling us what was going on. I had to go into reception to find out
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Brilliant all round experience. Hazel on reception was an absolute legend!!
Stayed 1 night in Jun 2025

10/10 Excellent

maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

i wish i could give 10 stars for hospitality and customer service! the place is quaint, has an older feel, not a hilton, but felt like i was at home! quiet, cool with open windows, great bar! and great staff! if there is an issue they will resolve it!
Stayed 3 nights in Jun 2025

4/10 Poor

Haydn

Liked: Staff & service, amenities, property conditions & facilities
Avoid room 214 in summer!! Impossible to sleep as so hot. Wish we had paid more to go to a different hotel. Such a shame as lovely people and room was spacious.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Accommodation

Room was comfortable although no air conditioning very hot through the night.but they didnt have a remote for the tv and they new it was missing previously Breakfast was nice still hot and fresh
Stayed 2 nights in Jul 2025

4/10 Poor

Aamer

Less than satisfactory

Toilet was unbearable malodorous and stinky. Room condition was acceptable. No lift at the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, room comfort

Basic but OK

Basic room at basic price. No beside cabinet even though plenty of room and no mirror in bedroom. Bed was comfortable.
Stayed 1 night in May 2025

8/10 Good

Alexander

Liked: Cleanliness
Disliked: Room comfort
Beds hard and pillows very firm so not a great sleep. Clean rooms and reception areas
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Solid airport stay

Solid airport stay - a bit of a factory approach but all good
Stayed 1 night in Jun 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel its self was very nice and grand but the beds were very uncomfortable to sleep in. The food was okay, but the service in the hotel was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and welcoming, hotel very clean, rooms fine, no issues. Would use again.
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Stayed 1 night in Mar 2025

2/10 Terrible

Imanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived in the early hours of the morning due to going straight after work. I was just staying for one night before heading to a family funeral. I drove around the car park for 20 minutes before giving up and just put in the car right outside the front door. The car park was absolutely chocker. I understand that this is used for parking for the airport but I really think there should be some actual parking for people staying at the hotel. The hotel is okay good for the Price staff friendly the problem was the shower. It was a dribble. The room had no window, but I had chosen to have a room with no window as I knew I would just be getting my head down for a few hours. The room itself was fine. They should maybe dust the fan occasionally as when I turned it on I got a face full of dust. Initially I had thought that if this place was any good next time I fly from Gatwick, I might leave the car there. But no, I would not stay there again as lack of parking puts me off.
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before flying early next day. Our tv wasn’t working and couldn’t get the sound to work then staff came in and sorted it out for us which really helped! Really clean rooms and quick check in
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
Stayed 1 night in Jul 2024

4/10 Poor

chris

Disliked: Cleanliness, property conditions & facilities
There were lots of little bugs on two of the beds and the hotel was quiet tired looking
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was a problem was the road was close and it was a hard to find when had to find another way to get to hotel
Stayed 1 night in Aug 2024