2/10
Worst Super 8 ever! Woke up the first morning to find the shower did not work. Walked to the front desk (no phone in room) to notify them of the plumbing problem. I expected an immediate offer to switch rooms. Nope. So I asked if there were any other rooms available. The desk clerk said yes, but that she could not move us to an acceptable room.
We were forced to move hotels because of the lack of working plumbing . THEY CHARGED US FOR THE ENTIRE STAY EVEN THOUGH WE LEFT EARLY BECAUSE OF DEFECTIVE PLUMBING IN THE ROOM!
When we asked for a refund they lied, and said that Expedia should refund us.
We contacted Expedia and they tried to get us a refund.
Expedia called the manager on our behalf, and was treated rudely by Mike, the manager.
Don't stay here! There rooms don't have working plumbing! Staff is Rude!
Jared
أقام 3 ليالٍ في شهر يونيو عام 2025