6/10
Our stay at the Holiday Inn Express was average. When we first checked in, we were given a handicap-accessible room that was visibly not clean—there were marks on the walls and it clearly hadn’t been properly prepared. The night front desk staff member was helpful and got us switched to another room without any trouble, which we appreciated.
The new room was better, but still had a few issues. The shower didn’t drain well and would back up during use, and the sink had very low water pressure. Also, when we interacted with the day front desk staff, they weren’t as helpful or friendly, which was disappointing.
Overall, the stay was okay, but the combination of cleanliness issues, maintenance problems, and inconsistent service left us feeling underwhelmed.
Taylor
أقام ليلتين (2) في شهر مايو عام 2025