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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
Hotel in Houston with free breakfast and a 24-hour fitness center

Choose dates to view prices

Located in Willowbrook, Homewood Suites by Hilton Houston - Willowbrook Mall offers to-go breakfast and in-room WiFi. Enjoy on-site shopping, basketball, volleyball, or relax by the lobby fireplace. Helpful staff and convenient dry cleaning services impress visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Housekeeping
  • Laundry
The current price is AED 350
AED 409 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
7655 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 1 min walk - 0.0 km
  • Houston Methodist Willowbrook Hospital - 10 min walk - 0.9 km
  • Mountasia Houston - 10 min walk - 0.9 km
  • Stone Moves Indoor Rock Climbing - 12 min walk - 1.0 km
  • Aerodrome - 13 min walk - 1.2 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Food Court (Willowbrook Mall) - ‬13 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

Hotel located in Willowbrook
At Homewood Suites by Hilton Houston - Willowbrook Mall, you can look forward to free to-go breakfast, a free grocery shopping service, and a shopping mall on site. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tennis courts, express check-out, and express check-in
  • Multilingual staff, a front-desk safe, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and kitchens

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  • Pet friendly
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8.8 out of 10, Excellent, 421 reviews
The price is AED 335
AED 392 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to February 28 2026 (dates subject to change):
  • Breakfast
  • Business center
  • Recreation facilities
  • Swimming pool
The property will be renovating from July 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

Is Homewood Suites by Hilton Houston - Willowbrook Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-out is at 11 AM.

Where is Homewood Suites by Hilton Houston - Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall, Stone Moves Indoor Rock Climbing, and Mountasia Houston. Houston Methodist Willowbrook Hospital and Aerodrome are also within 1 mi (2 km).

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Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 394 reviews
Rating 8 - Good. 93 out of 394 reviews
Rating 6 - Okay. 30 out of 394 reviews
Rating 4 - Poor. 20 out of 394 reviews
Rating 2 - Terrible. 20 out of 394 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sentell

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Oct 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Apr 2025

6/10 Okay

Katie

Liked: Staff & service
It was ok. Needed a thorough cleaning and repairs to broken items (like toilet seats, phones, etc)
Stayed 1 night in Oct 2025

2/10 Terrible

Trinity

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water the entire duration of our stay, the elevator button was non-existant so we had to take the stairs. Room was just okay, felt as though it had not really been cleaned. Pool was non accessible for those who care to use it. Staff was friendly but very young. The area around was dirty and smelled. I would not recommend staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the first time I have stayed at this location. I won't hesitate to come back. Tristan at the front desk...do whatever you can to keep him employed! Super nice guy greeted me by name every time I left or arrived at the hotel. Tristan made all the difference at this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and amazing staff! We really enjoyed our stay!

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would get a higher rating if not for the constant smell of marijuana in the halls. The staff was good. Room was clean. Breakfast was service able. We told the staff of the smells and the response was, “I’m not surprised.”
Stayed 2 nights in Aug 2025

6/10 Okay

Marco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathtub was clogged and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful. We came in early with loads of baggage and they gave us a room without an extra fee. Held our bags until we were ready to go to the airport. Only issue was there was an odd smell in the stairway. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super comfy beds plenty of amenities and a fantastic morning breakfast
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay friendly staff,
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, lots of shopping options as well as resturants. Breakfast options were nice and hotel staff was helpful and friendly.

10/10 Excellent

Demetrus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great great room service and the mall is right across the street and restaurants in the surrounding area that's walkable great overall experience
Stayed 5 nights in Oct 2022

2/10 Terrible

paula

Would not recommend
Stayed 1 night in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that it was clean and quiet. Also enjoyed the continental breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Lila

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk was very accommodating to my family.
Stayed 1 night in Dec 2022

2/10 Terrible

Carla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water on loop cold water, the elevator was broke you had to walk up the steps, staff was not friendly, food was undercooked bathroom tub had no stopper. it was like a motel six and they turned the light off.
Stayed 3 nights in May 2025

8/10 Good

santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mall parking lot is across the street and can get a little loud
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sons wedding trip

Had a great stay in this hotel!! Rooms were amazing, breakfast was delicious, & the beds were really comfy! By far one of our best reservations in a while.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is close to everything from restaurants to shopping. Quiet and safe .
Stayed 4 nights in Oct 2023

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well situated, close to mall, shopping centers, grocery store, and restaurants. Quiet location. Manager was responsive to our needs and said the property is in the process of being updated.
Stayed 2 nights in Nov 2024