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Hotel ZaZa Houston Memorial City

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Artsy elegance in Memorial City

Beautifully decorated with an artsy vibe, this boutique hotel offers easy access to shopping and dining in Memorial City. Enjoy spacious rooms, morning coffee, and delightful afternoon snacks in a warm, inviting atmosphere.

Popular amenities

  • Parking available
  • Bar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, Balcony

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Signature Suite

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Suite

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
9787 Katy Freeway, Houston, TX, 77024

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • iFLY Indoor Skydiving - Houston Memorial - 10 min walk - 0.9 km
  • Memorial Hermann Memorial City Medical Center - 13 min walk - 1.2 km
  • Houston Community College - Energy Corridor - 1 min drive - 2.6 km
  • CityCentre - 1 min drive - 3.0 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chuy's - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Denny's - ‬9 min walk

About this property

Hotel ZaZa Houston Memorial City

Upscale hotel near Memorial City Mall
Located close to CityCentre and Town and Country Village, Hotel ZaZa Houston Memorial City provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage at ZaSpa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Meeting rooms, newspapers in the lobby, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 159 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Designer toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desk chairs, and phones

Similar properties

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  • Free WiFi
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AED 648 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Does Hotel ZaZa Houston Memorial City have a pool?

Yes, this property has an outdoor pool.

Is Hotel ZaZa Houston Memorial City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 46 per night.

What time is check-in at Hotel ZaZa Houston Memorial City?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ZaZa Houston Memorial City?

Check-out is at noon.

Where is Hotel ZaZa Houston Memorial City located?

Located in Memorial, this spa hotel is 0.2 mi (0.3 km) from Memorial City Mall and within 3 mi (5 km) of CityCentre and Town and Country Village. First Congregational Church of Houston and Edith L. Moore Nature Sanctuary are also within 3 mi (5 km).

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Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at spa ,front desk and restaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gervase

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in Aug 2025

10/10 Excellent

C Bruce

Liked: Cleanliness
Very good hotel. Especially if you need to be on Houston’s west side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great celebration location for our 19th Anniversary
Stayed 1 night in Jul 2025

10/10 Excellent

Kelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Jun 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great food for a good price
Stayed 2 nights in Apr 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Blace

Liked: Cleanliness, amenities, property conditions & facilities
Great! Ms. Watson at the front desk was amazing. She deserves a raise! Lol
Stayed 1 night in Nov 2025

10/10 Excellent

Menjanahary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming and great customer service during entire stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and I really enjoyed my stay at Hotel ZaZa! I was checked in and greeted by Kelley who did an amazing job introducing me to the hotel as well as Houston for the first time! The hotel was also very clean and smelled great. Daily coffee and snacks were served by the elevator every morning which was a great way to start the day and turndown service was provided with a snack and complementary water which was a nice way to end the day. Also enjoyed the restaurant down stairs and received the best service from Alex and Krubel! Will definitely stay here the next time I am in town!!
Stayed 5 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The pool amenities were wonderful. The rooms were
Stayed 3 nights in Sep 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love me some Hotel ZaZa

Check in was very quick and room was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very great experience at hotel ZaZa. The room was clean and spacious and staff was very prompt and professional. We will definitely be staying there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and amenities!
Stayed 1 night in May 2025

10/10 Excellent

Cashique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had a great stay at hotel Zaza… The rooms are a nice large size with comfortable beds. I look forward to staying with them again in the near future!
Stayed 4 nights in Jul 2025

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel. Very convenient for a quick trip to Houston
Stayed 1 night in Jun 2025

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest stay

Such a great beautiful warming couples night we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Showers and beds are great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Amenities
Great stay beautiful rooms very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, great service. Restaurant food is great and the service is excelent!
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel! My favorite in Houston.
Stayed 3 nights in Jun 2025