"Room was spotless. Staff courteous and friendly."

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "

"Room was spotless and large, and staff was very helpful"

"客室は流石に古いですが.従業員の方が皆さま親切で楽しくてとても良いです。２年連続で泊まらせていただきましたがまた来年もお世話になりたいと思います。 お食事もとてもおいしかったです。"

"とてもきれいな部屋で，バイキング料理もおいしく，食事中の子供の誕生日プレゼントケーキも素晴らしい対応をいただけました．"

"Clean rooms, kind staff, and convenient location! "

"It was a very nice stay. The place was so peaceful and quiet. Very impressed with the cleanliness. The staff are very polite and helpful. Sadly I just stayed 1 nite and it was raining., but we get to enjoy the hotel’s amenities. "