"Good location, clean hotel, nice breakfast, highly recommended "

"客室は清潔で申し分ありませんでした スタッフの対応も明るく、楽しい旅行ができました 共用のシャワールームに髪の毛が多くあり、スタッフというよりも、泊まってる方、一人ひとりがお互いに気持ちよく使えるような配慮が大切だなと感じました"

"Every staffs were friendly and helpful during our stay. The area around was so quiet and relax. Breakfast buffet includes both Western and Japanese items, excellent free wine tasting with crackers and chocolates. Modern facility, excellent location, our room was surprisedly neat and spacious. If ever in Furano again, we will definitely be staying here!"

"Clean & new, but the room is too small."

"房間寬敞，可以泡溫泉，早餐樣式很多，很好吃。"

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!"

"温泉がとてもいいです！スタッフの方も優しく丁寧で、居心地の良い宿です。また来ます。"