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Hotel Casa HX - Adults Only

3.5 star property
Adults-only hotel with a rooftop terrace and an outdoor pool

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Photo gallery for Hotel Casa HX - Adults Only

Spa Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Bungalow | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
King Suite with Plunge Pool | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Front of property - evening/night
Master Suite | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

Highlights

Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Pillow menu
Renovated in 2022
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Spa Suite

Highlights

Furnished balcony
Separate dining area
Individually decorated
Private indoor hot tub
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Plunge Pool

King Suite with Plunge Pool | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Suite with Plunge Pool

Highlights

Deck/patio
Separate sitting area
Individually decorated
Private plunge pool
Air conditioning
Pillow menu
Renovated in 2022
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 2 Queen Beds

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 5 min walk - 0.5 km
  • Punta Coco - 6 min walk - 0.6 km
  • Holbox Beach - 10 min walk - 0.9 km
  • Holbox Ferry - 4 min drive - 2.1 km
  • Holbox Letters - 4 min drive - 2.2 km

Restaurants

  • ‪The Hot Corner's Bar - ‬4 min drive
  • ‪Carolinda Beach Club - ‬11 min walk
  • ‪Zomay Beach Bar - ‬19 min walk
  • ‪Painapol - ‬4 min drive
  • ‪Casa Alebrije - ‬4 min drive

About this property

Hotel Casa HX - Adults Only

Hotel remodeled in 2022 and located near Holbox Beach
Consider a stay at Hotel Casa HX - Adults Only and take advantage of a poolside bar, a rooftop terrace, and a garden. Treat yourself to spa services, such as a deep-tissue massage or a facial. The on-site restaurant, Roof Top HX, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, a roundtrip airport shuttle (surcharge), and wedding services
  • Multilingual staff, concierge services, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Does Hotel Casa HX - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Casa HX - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa HX - Adults Only?

This property doesn't offer parking.

What time is check-in at Hotel Casa HX - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Casa HX - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa HX - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–7:00 PM on request. A fee of USD 250 per vehicle applies.

Where is Hotel Casa HX - Adults Only located?

Situated by the ocean, this hotel is within a 15-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 10 minutes.

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Hotel Casa HX - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 202 reviews
Rating 8 - Good. 26 out of 202 reviews
Rating 6 - Okay. 5 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.
Stayed 3 nights in Apr 2025

10/10

It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025

10/10

Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025

10/10

fantastic great staff
Stayed 11 nights in Jan 2025

10/10

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Stayed 5 nights in Apr 2025

10/10

Very nice place to stay. Could not ask for better staff
Stayed 2 nights in Dec 2024

10/10

Very nice place and staff was great and helpful
Stayed 1 night in Nov 2024

10/10

H
Stayed 1 night in Mar 2025

10/10

Food and relaxing atmosphere
Stayed 2 nights in Aug 2024

8/10

Very nice property and facility. A little bit far from everything. Although the unit had a kitchenette it did not have any kitchen items stocked
Stayed 10 nights in Jan 2025

10/10

The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful. Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details. Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.
Stayed 9 nights in Feb 2025

10/10

Super close to both beaches and fantastic staff.
Stayed 5 nights in Jul 2023

10/10

Beautiful property tucked away from the center of town. We enjoyed our stay!
Stayed 2 nights in Dec 2023

10/10

We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
Stayed 11 nights in Aug 2024

10/10

The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
Stayed 4 nights in May 2024

10/10

Absolutely loved this place! Very peaceful, nice clean rooms, great service and great location away from the center and all the noise. Will definitely go back!
Stayed 3 nights in Jul 2023

10/10

Amazing stay! Super quiet and peaceful. Incredible service.
Stayed 3 nights in Feb 2023

4/10

While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
Stayed 5 nights in Apr 2025

10/10

breakfast good. Staff fantastic
Stayed 5 nights in Feb 2023

8/10

Annie was great! She is very attentive and very helpful. She made our stay amazing.
Stayed 2 nights in Jul 2023

10/10

Staff was very friendly and helpful. Food and bar was delicious and always available. Loved our large suite. Enjoyed the location for peace and quiet, but distant from services. Would definitely return!
Stayed 5 nights in May 2023

10/10

We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence! The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Stayed 1 night in Jul 2023

10/10

Everything was very nice and relax, breakfast had a different option every morning, and delicious. Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
Stayed 4 nights in Jun 2023

10/10

Great location near Coco Beach and bioluminescence at night. The night sky is lit up with beautiful stars at night if you plan on a night stroll. The staff here are incredibly helpful and friendly. Two thumbs and 5 stars
Stayed 1 night in Feb 2023

8/10

Service staff excellent ¡ food was very good and drinks also. area was dirty and noisy, rook was nice and clean. 10 minute walk to beaches, which were beautiful.
Stayed 4 nights in Jul 2022