Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
Beachfront hotel in Isla Mujeres with free parking

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
King Garden View | Balcony view
Reception
Outdoor pool, sun loungers
Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished
Hotel Playa la Media Luna on Isla Mujeres welcomes travelers with a laid-back atmosphere. Guests enjoy the outdoor pool with sun loungers and private beach access. The property offers in-room WiFi, on-site laundry facilities, and car rental services for further exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AED 442
AED 558 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2016
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Media Luna Apartment

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

King Garden View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
TV
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Classic Ocean Front

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

King Ocean View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 5 min walk - 0.4 km
  • Miguel Hidalgo - 5 min walk - 0.5 km
  • Isla Mujeres Cemetery - 5 min walk - 0.5 km
  • Isla Mujeres Ferry Terminal - 11 min walk - 1.0 km
  • Dolphin Discovery - 14 min drive - 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Snappers - ‬3 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Sarimar - ‬8 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Hotel near North Beach
Isla Mujeres Ferry Terminal is located near Hotel Playa la Media Luna, Isla Mujeres, which provides a terrace, laundry facilities, and car rentals on site. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A banquet hall, smoke-free premises, and luggage storage
  • Wedding services, a front-desk safe, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 29-inch TVs with cable channels
  • Coffee/tea makers, ceiling fans, and limited housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Renovations and closures

The property will be renovating from August 15 2025 to October 20 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from August 15 2025 to October 20 2025 (completion date subject to change).

Is Hotel Playa la Media Luna, Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Playa la Media Luna, Isla Mujeres?

Self parking is free at this property.

What time is check-in at Hotel Playa la Media Luna, Isla Mujeres?

Check-in start time: 3 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Playa la Media Luna, Isla Mujeres?

Check-out is at noon.

Where is Hotel Playa la Media Luna, Isla Mujeres located?

Located in Centro - Supmza 001, this beachfront hotel is in the city center and within a 5-minute walk of Aztlán Galería, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and North Beach. Isla Mujeres Cemetery and Miguel Hidalgo are also within 5 minutes.

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Reviews

Hotel Playa la Media Luna, Isla Mujeres Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 284 out of 616 reviews
Rating 8 - Good. 211 out of 616 reviews
Rating 6 - Okay. 76 out of 616 reviews
Rating 4 - Poor. 29 out of 616 reviews
Rating 2 - Terrible. 16 out of 616 reviews

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alain

Really good location. Quiet and on the beach
Stayed 3 nights in Mar 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place with everything so close it's a perfect stay.
Stayed 2 nights in May 2024

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always!
Stayed 7 nights in Nov 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location that felt safe. Y
Stayed 2 nights in Dec 2024

8/10 Good

Ronda Kay

Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, camielle was a great help. Our room was clean and cozy.
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with delicious Margaritas!

We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable! The only negative was our shower was cold and was no much more than a dribble.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adolph Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
This place was quiet, comfy bed, clean room, great service. The shower was hot and had good pressure. Great place to stay. We plan to come back.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by this hotel. The pool facing the semi-private half moon beach was heaven. Enjoyed the smaller dipping pool too. Close walk to North Beach and Calle Hidalgo for all the places to eat. I can't wait to come back.
Stayed 3 nights in May 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private and quiet

Nice, small hotel. Rooms were clean and staff friendly. Pools were nice and the beaches were gorgeous. Quiet location away from the hoards of tourists but close enough to take an easy stroll to those areas. Would definitely stay again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful quiet little corner of the Island. Staff is wonderful! Everything is clean. Perfect for the price. Great location.
Stayed 7 nights in Apr 2023

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good area and service for the price. Bar hours are limited. Pool towels are limited, so recommend to bring your own if staying multiple days.
Stayed 7 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience was amplified by the cross-winds blowing through the facility, especially in the lobby. As a sailor who just competed in the Regatta Del Sol Al Sol Race across the Gulf, the constant breeze going through the lobby was like a great chocolate sauce on ice cream. The poolside view of the ocean waves was spectacular. The staff was attentive and polite.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ketty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times and it is always consistent and convenient. The rooms are nice sized and clean and quiet. LOL..the older gentleman at reception has never changed... While he is NOT a wealth of customer service - he is efficient and gets job done - never rude just not as warm and inviting as the property 😉.
Stayed 4 nights in Dec 2023

6/10 Okay

Anais

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down.
Stayed 2 nights in May 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked partial ocean view, received no view. Starting at 9 am all day long banging and loud noises from above our room. Last night hallway light was out. Felt unsafe due to that. Positive news. Cleaning staff was very good and pool was very nice with an amazing view.
Stayed 5 nights in Oct 2023

6/10 Okay

Anais

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and Views!

We are so happy we found this hidden gem! Perfect location! A short walk and you are right on the most beautiful Playa Norte. Street food just outside the hotel (get the churros!) So many excellent walkable restaurants, North Garden, Ruben’s, Rooster’s are a must! Malecon begins just a short walk around the beach for an unbelievable scenic walk down the ocean’s edge! Walk to the Tiny Gecko at night it will not disappoint! A cute little bar with live music and great food and a magnificent ocean front view! The pool area is so wonderful! Relax poolside with a breathtaking ocean view. And that ocean breeze!! No swimming in ocean but you can wade in water near rocks and in cove. Located right in town but you will not hear any town noise. They are nestled back just enough to be so close to everything but far enough away. Sunrises by pool are breathtaking.Gorgeous Sunsets! Snorkel nearby just a short beach walk to Mia Bridge. We had a very private garden view walkout to a garden pool, there are 3 pools. The front desk was always friendly to us, some reviews state otherwise, but we were always greeted and taken care of with a smile, especially from Pat. Our room was cleaned daily with new linens—towels were brand new and room always smelled freshly cleaned upon our return. Pools do need some cleaning—we did see a pool guy cleaning one day and adding chemicals but definitely needed some more attention. But we loved this place and will definitely return!
View from lobby
Poolside sunrise
Sunrise from pool
Poolside
Stayed 5 nights in Jun 2023

8/10 Good

Christine

Liked: Cleanliness
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Stayed 1 night in Oct 2025