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Mercure Istanbul West Hotel and Convention Center

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Located in Bahcelievler's heart, Mercure Istanbul West Hotel and Convention Center offers a luxurious getaway. Enjoy the indoor pool or a spa massage. The property has two bars, a restaurant serving meals all day, and high-speed WiFi to keep everyone connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
The current price is AED 316
AED 354 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Istanbul, Istanbul, 34295

What's nearby

  • Kuyumcukent - 7 min walk - 0.6 km
  • Istanbul Expo Center - 1 min drive - 1.9 km
  • CNR Expo Center - 2 min drive - 2.3 km
  • Mall of Istanbul - 6 min drive - 8.1 km
  • Florya Beach - 7 min drive - 6.3 km

Getting around

  • Atakoy - Sirinevler Station - 7 min drive
  • Atakoy Station - 10 min drive
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Bedri Usta Ocakbaşı İstwest/Yenibosna - ‬6 min walk
  • ‪Deep Fish - ‬5 min walk
  • ‪İst-West - ‬6 min walk
  • ‪Smashhh Burger - ‬5 min walk
  • ‪Irish Pub - ‬16 min walk

About this property

Mercure Istanbul West Hotel and Convention Center

Luxury hotel near Mall of Istanbul
You can look forward to a hair salon, dry cleaning/laundry services, and 2 bars at Mercure Istanbul West Hotel and Convention Center. Indulge in aromatherapy, a Swedish massage, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a health club and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and 2 meeting rooms
  • Luggage storage, a water dispenser, and a billiards/pool table
Room features
All 377 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,200 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 1200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 14311

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Pullman Istanbul Yesilkoy opening January 2016 Hotel
Pullman Yesilkoy opening January 2016 Hotel
Pullman Istanbul Yesilkoy opening January 2016
Pullman Yesilkoy opening January 2016
Mercure Istanbul Yesilkoy Hotel
Mercure Yesilkoy Hotel
Mercure Istanbul Yesilkoy
Mercure Yesilkoy
Mercure Istanbul Airport Hotel
Mercure Istanbul Airport
Mercure Istanbul West Hotel and Convention Center Hotel
Mercure Istanbul West Hotel and Convention Center Istanbul
Mercure Istanbul West Hotel and Convention Center Hotel Istanbul

Frequently asked questions

Does Mercure Istanbul West Hotel and Convention Center have a pool?

Yes, this property has an indoor pool.

Is Mercure Istanbul West Hotel and Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Istanbul West Hotel and Convention Center?

Self parking is free at this property.

What time is check-in at Mercure Istanbul West Hotel and Convention Center?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Istanbul West Hotel and Convention Center?

Check-out is at noon.

Where is Mercure Istanbul West Hotel and Convention Center located?

Located in Bahcelievler, this luxury hotel is within 3 mi (5 km) of Sefakoy Kultur ve Sanat Merkezi, Istanbul Aydın University, and Florya Cd.. Istanbul Expo Center and CNR Expo Center are also within 3 mi (5 km).

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Reviews

Mercure Istanbul West Hotel and Convention Center Reviews

7.2

Good

7.6

Cleanliness

7.0

Location

6.8

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 94 reviews
Rating 8 - Good. 23 out of 94 reviews
Rating 6 - Okay. 16 out of 94 reviews
Rating 4 - Poor. 11 out of 94 reviews
Rating 2 - Terrible. 11 out of 94 reviews

Reviews

6/10 Okay

Suresh

Liked: Cleanliness, amenities
Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.
Stayed 3 nights in May 2024

2/10 Terrible

Mehmet B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and horrible security and manager. Disgusting place from carpets to toilet and shower. The manager shouted at me because I ordered beverages and food from outside for my diet… Horrible experience
Stayed 2 nights in Jun 2025

8/10 Good

Ahmed

Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Faisel Jamshaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of being assisted by Ali, the Manager at Pullman Istanbul Hotel & Convention Center, and I cannot praise him enough for the outstanding service he provided. From the very beginning, Ali was calm, attentive, and incredibly polite. He went above and beyond to make sure every detail of our stay was taken care of, and his professionalism truly stood out. What impressed us most was the way he handled everything with such grace and patience. Nothing ever felt like too much trouble, and he made us feel genuinely valued as guests. Thanks to his efforts, our stay was not only comfortable but also memorable. Ali is a true credit to the Pullman team, and his exceptional service turned a good trip into a great one. We are grateful for his help and would absolutely recommend this hotel, especially because of the excellent staff like Ali.
Stayed 5 nights in Sep 2025

4/10 Poor

Oguz

Disliked: Cleanliness, staff & service, property conditions & facilities
İş için 3 gece konakladım. - Oda ve banyo iyi temizlenmemişti. - Odada ütü yoktu istedim 1 saat sonra geldi ve çalışmıyordu. Tekrar istedim ben çıkana kadar gelmedi. - Duşta su çok cılız akıyordu doğru düzgün yıkanamıyorsunuz. - İnternet bir gün tamamen yoktu diğer günler çok yavaş.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Oda gayet sıcak,geniş ve konforluydu onun dışında çalışanların kendi içinde sert bir kavgaya tutuşmalarına şahitlik etmek rahatsız ediciydi,TV'de Arap kanallarının çoğunlukta olması da hoş değildi. Bir de dışardan yiyecek sokulmaması ve oldukça saçma buldum.Bir grup turist yiyecek ve içecek olan çantalarıyla geçmek istediğinde güvenlik çok sert uyarıp içeriye grubu sokmadı bile. En azından bu otelde böyle bir kural var lütfen bir dahaki sefere dikkat etmenizi rica ediyoruz diye ılımlı bir uyarıda bulunulsaydı bari..Yani personellerin tavrı genel olarak hoş değildi.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel
Stayed 2 nights in Dec 2024

6/10 Okay

gökhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
İdare eder
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Limited Hotel

First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.
Twin bed room
Toilet side of WC.
Bath tub and shower.
Eco-friendly
Stayed 3 nights in Nov 2024

6/10 Okay

Mehmet

Liked: Cleanliness, room comfort
Otelin içerisi olması gereken daha tenhaydı, neredeyse terk edilmiş gibi. Oda temiz, yataklar ise rahattı.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Hotel sans intérêt et hors de prix

Service nul et très cher pour ce que c’est niveau prix de la chambre et prix du restaurant, le buffet est médiocre. Il faut payer en plus au petit déjeuner pour avoir des œufs aux plats. La Turquie est devenu un pays de luxe avec l’inflation récente, je connais très bien le pays, je déconseille tout simplement de s’y rendre. Les arnaques sont légions (taxis, commerces etc …). Le jeu est aujourd’hui de plumer les étrangers.
Stayed 2 nights in Oct 2024

2/10 Terrible

Abdulaziz

Tavsiye edilecek bir yer değil.

Gece giriş yaptım herhangi bir bilgilendirme yapılmadı sigara içilebilen oda tercihimdi soruşmadı bile oda halıları ya kirden rengi değişmiş yada ben yanışdım.Banyoda ayak havlusu yok mini bar bomboş
Stayed 1 night in Oct 2024

8/10 Good

Waileong

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 3 nights in Sep 2024

8/10 Good

Theresa

Liked: Staff & service, amenities
Gutes Hotel. Schöne Zimmer. Freundliches und kompetentes Personal.
Stayed 5 nights in Aug 2024

4/10 Poor

Mou

Disliked: Staff & service, amenities, property conditions & facilities
Stuff attitude is bad
Stayed 6 nights in May 2024

10/10 Excellent

loic

Liked: Cleanliness
the staff are not very proffessional
Stayed 4 nights in Apr 2024

10/10 Excellent

sezgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
herşey çok güzeldi
Stayed 1 night in Mar 2024

6/10 Okay

Youngsam

Disliked: Cleanliness, property conditions & facilities, room comfort
Not quiet and not clear.
Stayed 1 night in Jan 2024

6/10 Okay

Mustafa Kemal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Otele giriste kahvalti dahil rezervasyonumuz ait bilgi kagidi elimizde olduğu halde bekletildik. ertesi gun tekrar gorustunuz mu diye bize bilgi sordular. Hotels com dan kiminle iletisim kurabiliriz ki. Otel de resepsiyonda yine bekletildik. Kahvalti dahil konakladik. Temizlik iyi sayilir.
Stayed 3 nights in Nov 2023

2/10 Terrible

Salahuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not helpful, Place is not clean, no iron in room
Stayed 1 night in Oct 2023

10/10 Excellent

Dave, Hamilton Ont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view was spectacular arranging trips was easy food was excellent
Stayed 3 nights in Oct 2018

2/10 Terrible

Hakkı

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

olmaz böyle bi otel

Bu otel hakkında iyi şeyler söyleyemeyeceğim. Sözde 5 Yıldızlı Otelde kalıyoruz kahvaltı hariç seçim yapmışız yanlışlıkla ve faturamıza bedeli yazınız diyoruz kabul etmiyorlar. Önce ödememiz gerekiyormuş 50.00TL Kahvaltı ücreti için ödemeden kaçacağız sanki :) Müşteriye hizmet sıfır. Asla bir daha tercih etmem.5 Yıldızı Sökün ve istediğiniz gibi davranın bence
Stayed 2 nights in Aug 2018

10/10 Excellent

Momo, frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nicely decorated and very comfortable a great hotel
Stayed 5 nights in Jun 2018

8/10 Good

Zhelyo, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus didn’t show up on the airport. You better call the hotel in advance just in case to be sure you will not going to wait 2 hours
Stayed 1 night in Jun 2018