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Serpa Hotel

3.0 star property
Hotel in Itacoatiara with free breakfast and a 24-hour front desk

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Serpa Hotel provides amenities like free full breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Free WiFi

Double Room

Highlights

Air conditioning
TV
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Satellite channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Satellite channels
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Map
R. Floriano Peixoto 80, Itacoatiara, AM, 69100-000

What's nearby

  • Praça Da Polícia - 1 min walk - 0.0 km
  • Itacoatiara Lookout - 10 min walk - 0.9 km
  • Itacoatiara Waterfront - 11 min walk - 1.0 km

Restaurants

  • ‪Buteco Sertanejo - ‬10 min walk
  • ‪Espaço da Parmegiana - ‬12 min walk
  • ‪Din din da dona Domingas - ‬7 min walk
  • ‪Temakeria Sushibar - ‬15 min walk
  • ‪Food Truck Do Chefinho Müller - ‬13 min walk

About this property

Serpa Hotel

Property highlights
Serpa Hotel provides amenities like free full breakfast and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Serpa Hotel include comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • TVs with satellite channels

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  • Free WiFi
  • Air conditioning
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8.0 out of 10, Very Good, 1 review
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara

Frequently asked questions

Does Serpa Hotel have a pool?

Yes, this property has an outdoor pool.

Is Serpa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Serpa Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serpa Hotel?

Check-out is at noon.

Where is Serpa Hotel located?

Situated in Itacoatiara, this hotel is within a 10-minute walk of Praça Da Polícia and Itacoatiara Lookout. Itacoatiara Waterfront is 0.6 mi (0.9 km) away.

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Reviews

Serpa Hotel Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Staff & service

7.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 51 reviews
Rating 8 - Good. 20 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

6/10 Okay

Verified traveler

Atendeu às expectativas, com algumas ressalvas.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortável, quarto grande, ar condicionado ok, banheiro bem grande. Café da manhã bem simples, mas ok também. Localização ótima. Nada deixou a desejar. Recomendo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Herllinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

O atendimento da equipe foi impecável, sempre atenciosos e dispostos a ajudar.
Stayed 1 night in Apr 2025

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local e' bem localizado e confortável. recomendo aos demais amigos que estejam passando por este local.
Stayed 2 nights in Jan 2025

6/10 Okay

LUCIANA

Liked: Cleanliness, staff & service
Viagem curta à trabalho, hotel limpo, cama confortável, café da manhã simples mas gostoso
Stayed 1 night in Mar 2025

6/10 Okay

Cláudia

Disliked: Room comfort

Avaliação do quarto

As janelas do quarto não tinham trancas, completamente sem segurança. O colchão muito mole, o armário quebrado e cheio de poeira e o copo em cima da geladeira sujo de poeira.
Stayed 2 nights in Jan 2025

4/10 Poor

LIZABETE

Liked: Staff & service
Disliked: Room comfort

Regular

Hospedagem regular pois tivemos que pedir para trocar o colchão do quarto que era muuuito fino.
Stayed 1 night in Oct 2024

8/10 Good

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cidade da Pedra Pintada

Hospedagem simples porém aconchegante, piscina limpa, um bom o café da manhã. O quarto amplo e colaboradora(Luzimara ) muito atenciosa.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Falta o mínimo de conforto.

Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.
Stayed 1 night in Jul 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo muito.

O quarto que fiquei não tinha luz natural, nenhuma janela, mas era ótimo, como eu só ficaria 1 dia estava perfeito. Senti falta de variedade no café mas a senhora da cozinha era bem atenciosa.
Stayed 1 night in Apr 2024

8/10 Good

José Haroldo

Liked: Cleanliness, staff & service

bom custo-benefício e sossegado.

Trata-se de um hotel de baixo custo, logo não se pode esperar um local luxuoso. A localização é muito sossegada, mas é um hotel simples com um bom custo-benefício. O atendimento foi cortês.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elier Amazonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo 🌻

Minha primeira escolha foi por indicação, já retornei ao município pela quarta vez! E continuo escolhendo o Serpa, boa localização, bom atendimento, e amo a ambiente limpo.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pontos a melhorar

Quarto e banheiro de tamanhos ok, porém havia uns degraus para entrar no quarto e banheiro, nós tropeçamos algumas vezes; móveis antigos, faltou no quarto um lugar para colocar roupas, só havia uma mesinha. Localização boa. Mas o que mais deixou a desejar foi o atendimento, na hora de fazer o check-in só disseram para preenchermos uma ficha e d número da nossa acomodação; não deram informações básicas como horário de funcionamento da piscina, do café da manhã, senha do wi-fi... O melhor foi o café da manhã que era muito bom e sortido, muitas frutas saborosas, bolo, ovo, tapioca, frios, café, leite e suco; tudo uma delícia! Os funcionários mais prestativos e educados foram a moça da limpeza e a tia do café, que era um amor, a única que perguntava sempre se estávamos satisfeitos e se precisávamos de algo, o restante não foi muito solícito, precisam de um treinamento. A limpeza foi satisfatória, lençóis e toalhas limpos e com cheiro agradável.
Stayed 1 night in Aug 2020

10/10 Excellent

Lucijane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

J Geraldo

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Dillings

Stayed 1 night in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandro

Stayed 2 nights in Jun 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roseana

Stayed 1 night in May 2025

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

JOSE FRANCINALDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Rosemary

Stayed 1 night in Apr 2025

10/10 Excellent

Rosinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JENILDO ELOI DA SILVA

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025