"Upon check in, the attendant wasn’t the nose welcoming but he accommodated an early check in after a long flight and arrival from the airport. He failed to inform us that the room key is required for the function of the lights in the bathroom and it took us hours to figure that out. Additionally, the hotel is difficult to navigate if you have heavy luggage as the rooms are separated by buildings and accessible across a cobblestone courtyard which also has steps. It was just a difficult task that was unexpected as it’s not something that was indicated in other reviews."