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North Gate Jaffna

3.5 star property
Travelers relax by the lobby fireplace or cool off in the outdoor pool while savoring international cuisine at a restaurant that showcases local flavors

Choose dates to view prices

Located in the city center, North Gate Jaffna offers thoughtful amenities like dry cleaning and laundry services. The restaurant serves international dishes, and the lobby fireplace creates a warm atmosphere. Enjoy free self-parking and reliable high-speed WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 258
AED 334 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 15 for adults and USD 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Does North Gate Jaffna have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at North Gate Jaffna?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at North Gate Jaffna on 23 May 2026 start from AED 258, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is North Gate Jaffna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at North Gate Jaffna?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Gate Jaffna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is North Gate Jaffna located?

Located in the heart of Jaffna, this hotel is within a 10-minute walk of Our Lady of Refuge Church and Sri Nagavihara International Buddhist Centre. Thirumarai Kalaamandra Arangkam Centre for Performing Arts and St Jame's Church are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 62 out of 117 reviews
Rating 8 - Good. 45 out of 117 reviews
Rating 6 - Okay. 4 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

Reviews

Verified

10/10 Excellent

Logini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Food and room size is big plus. Bathroom has some wear and tear and needs fixing. Their breakfast was amazing!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

shanmugarajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay in Jaffna
Stayed 1 night in Nov 2024
Verified

8/10 Good

Shubhaganth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good quality and tasty too. The recommendation helps you to use affordable financial hotel and pool too.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff. Food is amazingly good, especially the breakfast.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

DHARANI

Liked: Staff & service, amenities
The staff and guest was really good, room was comfortable but the restroom need to be updated.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Pathmathevan

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Balcony area could need more attention but the room otherwise was great. Amenities such as the pool area were well maintained. Food in the restaurant took a while to come but tasted great and incredible portion size. Breakfast buffet was great as well, with lots of food options.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kowshika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and staff were very kind and attentive. Anytime we asked for anything they were quick to respond weather it was towels/toilet paper or laundry. Would highly recommend!
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - convenient location ! This is my 5th or 6th visit
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Not very crowded when we were there. Bottled water provided daily, but would prefer plastic bottles instead of glass. Breakfast was great. Walkable, This was a family visit trip so mostly stayed in the hotel.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

pathman

Liked: Cleanliness, amenities
Satisfied with the service
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kones

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food. Lots of options. It would be great if they can provide an Iron for each room. It is currently available upon request only.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Dec 2023. Family of 4. Rooms: clean, adequate space for 2 ppl in each room. Bed is hard for our liking though. Washroom: clean, enough hot water. Shower head was not fully functional but still enough to take a decent shower. Food: 5/5 no complaints. Staff: 5/5. Fitness area: small limited space. Pool: 5/5. Notes: I would request extra towel to put on washroom floor so its not too wet. Went during Christmas and didn't need to make any food reservations. Would request for level 4 or above room to get decent view of the skyline.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The team and North Gate Jaffna were accommodating and very helpful. We enjoyed our stay due to their customer service above all. The actual property is clean and well situated however, it is starting to show its age, so keep this in mind if/when booking. For example, the fan/AC is temperamental (it either doesn't work, or it is set to turbo speed- no in between). There were some issues with power outages on the second day of our stay, however, this was not an ongoing issue. Would we stay here again? Very much so. The problems do not outweigh the excellent client experience that North Gate seeks to offer its clientele.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sri

Liked: Cleanliness, property conditions & facilities
I stayed at the Northgate Hotel for two nights and was pleased with the overall experience. The hotel is decent and well-maintained, and the staff were excellent—friendly, helpful, and attentive throughout my stay. Upon check-in, the hotel staff recommended the restaurant located on the first floor. I tried the seafood kothu roti on May 19 and was genuinely impressed. Though the dish was dark in colour, it was packed with flavour and had a great mix of seafood—I could taste shrimp, cuttlefish, and fish. It was very well prepared. The dish was reasonably priced at 1700. I also ordered a local arrack cocktail (arrack, passionfruit cordial, lime, etc.), which was refreshing and balanced. Priced at 770, it offered good value for both taste and presentation. Later that evening, I visited Machnag Bar, which is attached to the hotel. I had a 500ml Lion Beer (cost 635) and found the space comfortable and welcoming. The bar also serves food, though I had already eaten at the hotel restaurant. Breakfast was included with the room, and the buffet exceeded expectations. It featured a wide selection of traditional items such as puttu, string hoppers, fish kulambu, sambar, dhal, and various sambols. Fresh milk appam (hoppers) were available on order, and they were just as I remembered from childhood—fresh, soft, and full of flavour. Overall, I highly recommend the Northgate Hotel, its first-floor restaurant, and the Machnag Bar. The combination of good food, fair prices, and warm servi
Stayed 2 nights in May 2025
Verified

8/10 Good

Yogalingam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall this is a good hotel located closer to the Jaffna town and by the Jaffna railyway station. I took a small group with me this time for 3 nights and this was my second time this year. Hotel needs to improve maintance big time. I could not lock the balcony door due to the latch that was missing and the room was on the second floor so anyone could have easily got into the room by the tree branch which was touching the balcony. It was fixed on the same day but I was even wondering how the latch was missing in the first place and no one noticed. Also the service system which I can use to indicate 'do not disturb' wasnt working but maintanace did not fix it, due to that housekeeping cleaned my room daily even though I verbally instructed them not to. A few of my friends in my group exprienced the same. Beside these annoyances, the hotel has friendly staff. The chef made delicious breakfast every morning. I will definitly visit again.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Chelvaratnam

Liked: Cleanliness, staff & service
Good food.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

DHARANI

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the food was awesome.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Chuthagaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mathumitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was so warm and welcoming.
Verified

10/10 Excellent

Subhodini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate being one of the few taller buildings.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very friendly staff! My wife and I stayed here in April of 2023 and really enjoyed it. The location is perfect for walking around Jaffna and they even have bicycles available for those who want to cycle. The breakfast and dinners were delicious. I would recommend staying here!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mohanasundaram

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing, at breakfast they somehow sensed when I wanted some more tea! The food was really delicious, a great selection of curries (as well as western foods - although I stuck with the local fare). The hotel location was very central and made it easy to see some of the sites in the city centre (market, fort, old kachcheri etc.). If I was planning a trip to Jaffna in the future, I would definitely stay here again.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely expérience

First time in Jaffna, travelling with three working colleagues who were at their first experience in SriLanka. We were really with the hotel overall services
Stayed 1 night in Feb 2024