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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Jakarta

Choose dates to view prices

The Grand Mercure Jakarta Kemayoran, near Jakarta International Expo, is perfect for business travelers seeking leisure. Enjoy an 18-hole golf course, rejuvenating spa massages, or cool off in two swimming pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Bar
  • Gym
  • Housekeeping
The current price is AEDย 213
AEDย 258 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Ceiling fan
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610

What's nearby

  • Pasar Baru - 18 min walk - 1.5 km
  • Jakarta International Expo - 2 min drive - 1.5 km
  • Mangga Dua Square - 3 min drive - 2.8 km
  • Istiqlal Mosque - 4 min drive - 3.6 km
  • ITC Cempaka Mas - 5 min drive - 3.9 km

Getting around

  • Pulomas LRT Station - 9 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • โ€ชPlumeria Bar Lounge - โ€ฌ4 min walk
  • โ€ชCatappa Restaurant - โ€ฌ4 min walk
  • โ€ชThe Lynx Jakarta - โ€ฌ3 min walk
  • โ€ชBakso Lapangan Tembak Senayan - MGK - โ€ฌ1 min walk
  • โ€ชCenter Stage Club & Karaoke - Grand Mercure - โ€ฌ4 min walk

About this property

Grand Mercure Jakarta Kemayoran

Luxury family-friendly hotel near Jakarta International Expo
Located close to ITC Cempaka Mas and Mangga Dua Square, Grand Mercure Jakarta Kemayoran provides an adjacent golf course, an airport shuttle, and a poolside bar. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Catappa Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), RV/bus/truck parking, and airport pick-up service (surcharge)
  • A 24-hour front desk, a billiards/pool table, and an elevator
Room features
All 505 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Similar properties

Breakfast, lunch and dinner served
DoubleTree by Hilton Jakarta Kemayoran
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 73 reviews
The price is AEDย 205
AEDย 248 total
includes taxes & fees
16 Nov - 17 Nov
DoubleTree by Hilton Jakarta Kemayoran

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 35,000 per stay)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 332750 for adults and IDR 166375 for children
  • Airport shuttle fee: IDR 460000 per vehicle (maximum occupancy 3)
  • Valet parking fee: IDR 35000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Mercure Jakarta Kemayoran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Jakarta Kemayoran?

Self parking is free at this property.

What time is check-in at Grand Mercure Jakarta Kemayoran?

Check-in begins at 2:00 PM. Late check-in is available from 12:30 PMโ€“noon.

What time is check-out at Grand Mercure Jakarta Kemayoran?

Check-out is at noon.

Does Grand Mercure Jakarta Kemayoran provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 460000 per vehicle applies.

Where is Grand Mercure Jakarta Kemayoran located?

This family-friendly Jakarta hotel is located in a shopping district, within 3 mi (5 km) of Jakarta International Expo, Mangga Dua Square and ITC Cempaka Mas. Jakarta History Museum is 4.9 mi (7.8 km) away. Jakarta Kemayoran Station is 18 minutes by foot and Jakarta Rajawali Station is 24 minutes.

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Reviews

Grand Mercure Jakarta Kemayoran Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 230 out of 467 reviews
Rating 8 - Good. 163 out of 467 reviews
Rating 6 - Okay. 39 out of 467 reviews
Rating 4 - Poor. 24 out of 467 reviews
Rating 2 - Terrible. 11 out of 467 reviews

Reviews

10/10 Excellent

Manoj Tikam

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel, good food, and beautiful rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zubair

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate hotel with luxury feel. breakfast buffet was incredible
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Jakarta

Nice stay, close to Convention-Expo center.
Stayed 2 nights in Mar 2025

8/10 Good

Kok Chor

Liked: Cleanliness, staff & service, amenities
Quiet, easy access toy partner office.
Stayed 2 nights in Apr 2025

8/10 Good

Kok Chor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel is lacking. Not enough staff to serve hotel guests
Stayed 4 nights in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. One thing improvable point is shower water pressure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality Hotel

Great value for the stay quality. The only down side is that it does not have any shopping malls beside or around within walking distance. Will want to try other hotel if not due to customer location.
Stayed 4 nights in Sep 2022

10/10 Excellent

Kok Chor

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful.
Stayed 2 nights in May 2025

10/10 Excellent

MAN MAN JOULES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing can do around the place
Stayed 2 nights in Aug 2024

4/10 Poor

katharina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

This hotel is nowhere near where it needs to be to have this rating. There were a number of things broken, I had no hot water for my whole stay. The service was poor and the food very average. Compared to other hotels of this rating in Jakarta I think this needs to be reconsidered for its rating online.
Stayed 4 nights in Mar 2025

8/10 Good

Seong Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2022

8/10 Good

SOYEUN

Liked: Cleanliness, staff & service, room comfort

Need to replace towel!!

So many stains and old towels. I stayed 4 nights and all of towels were same condition. You are 4 star hotel!!! Keep your 4 star image! Towel cost cheaper than reputation.
Stayed 4 nights in May 2024

6/10 Okay

Steve

I requested a non smoking room. Unfortunately there were people smoking in other room on my floor, the whole floor smelled of cigarette because of this, through air conditioning system. This happens all the time at this hotel, management needs to enforce non smoking regulation!!
Stayed 5 nights in Feb 2025

4/10 Poor

Lars

Liked: Cleanliness
Disliked: Staff & service
For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality. Room service is very poor. I got Pasta Alfredo without chicken... But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!! We brought business partners and it was simply embarrasing.
Stayed 3 nights in Sep 2024

8/10 Good

Clemence

Liked: Cleanliness, staff & service, room comfort

Not my favorite hotel anymore

I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
Stayed 4 nights in Sep 2023

6/10 Okay

Spencer

Liked: Cleanliness
There were a few challenges. The shower handle was broken. Maintenance came and smoked in a non-smoking room. There was a window light we could not turn off. The buffet items that were empty were not all replenished. The staff was friendly.
Stayed 1 night in Oct 2022

6/10 Okay

TC

Liked: Staff & service, property conditions & facilities

FOOD IS BAD!

ordered rib-eye steak for dinner. but food was bad (doesn't look like a steak). inside of steak was still cold! gave up eating. overall, food standard is low including breakfast buffet. room is ok. check-in forgot to take my credit card. resulted in unable to bill expenses to my room
Stayed 1 night in Nov 2022

8/10 Good

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Stayed 4 nights in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Location a bit inconvenient if you donโ€™t drive
Stayed 2 nights in Sep 2025

10/10 Excellent

JongOok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time for stay there
Stayed 6 nights in Jul 2025

10/10 Excellent

LIGPOONGSANPROTECHCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊น”๋”ํ•˜๊ณ  ์ข‹์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์•„์นจ ์กฐ์‹ ๋ถ€ํŽ˜๋Š” ์ตœ๊ณ  ๋„ค์š”~~. ๋‹ค๋งŒ ์ฃผ์œ„์— ์ธ๋„๋งˆ๋ ˆ ๋ผ๋Š” ํŽธ์˜์ ์ด ์žˆ๊ธฐ๋Š” ํ•œ๋ฐ, ๋งฅ์ฃผ๋Š” ์—†์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jun 2025

6/10 Okay

JOSE DIEGO

Disliked: Cleanliness, room comfort
Las instalaciones del hotel son aceptables, sin embargo la habitaciรณn 2025 donde estuve alojado apestaba a alcantarilla, y no le dieron soluciรณn. Mal.
Stayed 6 nights in Jun 2025

10/10 Excellent

John Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk crew, praktisk, gode fasiliteter.
Stayed 6 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was fantastic but definitely lacking a bit on the breakfast, not the best I've had
Stayed 5 nights in May 2025