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Mercure Tangerang BSD City

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Mercure Tangerang BSD City blends urban convenience with peaceful gardens and a playground. Enjoy international cuisine at Kitchen Yard, stay connected with WiFi, and use services like dry cleaning. Bike rentals help explore nearby attractions like The Breeze Shopping Center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Room service
  • 24/7 front desk
  • Laundry
The current price is AED 191
AED 231 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Room, 1 Double Bed

Junior Suite Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Day bed
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Jl. Edutown Cbd. 55 Kavling Lot II No. 8, Pagedangan, Banten, 15339

What's nearby

  • Aeon Mall BSD City - 2 min walk - 0.2 km
  • The Breeze Shopping Center - 13 min walk - 1.1 km
  • BSD Xtreme Park - 19 min walk - 1.6 km
  • Quantis Club - 2 min drive - 1.8 km
  • QBig BSD City - 3 min drive - 2.5 km

Getting around

  • Legok Cisauk Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 36 min drive

Restaurants

  • ‪Gyu-Kaku - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Kopi Kenangan - ‬3 min walk
  • ‪Thai I Love You - ‬5 min walk
  • ‪Dairy Queen - ‬5 min walk

About this property

Mercure Tangerang BSD City

Upscale hotel near Aeon Mall BSD City
Located close to The Breeze Shopping Center and Indonesia Convention Exhibition (ICE) - BSD City, Mercure Tangerang BSD City provides a coffee shop/cafe, a garden, and a playground. The on-site restaurant, Kitchen Yard, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A TV in the lobby, a 24-hour front desk, and a ballroom
Room features
All 157 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,450 for adults and IDR 87,725 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kitchen Yard
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator (single-level property)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 605000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 175450 for adults and IDR 87725 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mercure Tangerang BSD City Hotel
Mercure Tangerang BSD City Pagedangan

Frequently asked questions

Is Mercure Tangerang BSD City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Tangerang BSD City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Tangerang BSD City?

Check-out is at noon.

Does Mercure Tangerang BSD City provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Tangerang BSD City located?

Located in Bumi Serpong Damai, this hotel is within 1 mi (2 km) of Aeon Mall BSD City, The Breeze Shopping Center, and Indonesia Convention Exhibition (ICE) - BSD City. BSD Xtreme Park and Quantis Club are also within 2 mi (3 km).

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Reviews

Mercure Tangerang BSD City Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 81 reviews
Rating 8 - Good. 30 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

Reviews

8/10 Good

Nicholas

Liked: Amenities, property conditions & facilities
Towels smelled a bit funny. Aircon at the lobby cpuld be a little colder. Staff were super friendly and helpful
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the service

Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dwipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good location. Easy to find good restaurants. They all near by.
Stayed 1 night in Feb 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Excellent services and great location
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good memorable layover

I shall come back next stay : Year End...
Stayed 1 night in Apr 2021

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities
Want to stay again if lower charge
Stayed 1 night in Jun 2024

10/10 Excellent

Amirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, room comfort
NICE! I've checkin for this booking.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer

Relatively new hotel, all facilities and amenities are good, loved the semi outdoor swimming pool with glass roofing, room are comfortable and cozy, enjoyed our family staycation! Kudos to the hotel staff and managers.
Stayed 1 night in Apr 2021

10/10 Excellent

Ee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a business hotel with a small room but it turned out to be a luxurious room with a sofa and huge bathroom! Everything was clean and comfortable, and the staff were all friendly and polite. The food at the restaurant was good, but the waiting time is fairly long. Overall an excellent stay.
Stayed 2 nights in Feb 2023

8/10 Good

Lye Him

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well keep. Near to aeon mall
Stayed 4 nights in Jun 2022

10/10 Excellent

Widjoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Mercure but feel like stay in Grand Mercure

love staying in here, it is a brand new hotel, so everything feel like new. Room size is good (30m2) and come with a sofa. Main Reason staying here because it is close to Mozia (3km). Due to holiday Christmas season, hotel was fully booked and parking space is limited, thus some cars were parked on street.
Stayed 2 nights in Dec 2021

6/10 Okay

You Chen

Liked: Cleanliness, staff & service
No hairdryer in the room.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Liked: Staff & service

Mercure BSD City, Hot food not served!

Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Overall, my stay for a business trip was decent, and being so close to Aeon Mall was a bonus. Surprisingly, there was no hair dryer in the room. You had to call the front desk to get one, and when it finally arrived, it was outdated, super slow, and way too noisy. Also, no extendable makeup mirror, which feels like a pretty standard amenity these days. Just a couple of basics that were missing, which could’ve made the stay smoother and more efficient.
Stayed 3 nights in Sep 2024

6/10 Okay

Frans

Liked: Cleanliness, room comfort

Some room for improvement

New hotel in area under construction. Asked for a king bed when checking in. This wad not available which can happen, so I would get 2 single beds. The receptionis wad having a cold and onviously spreading his bacteries. Once coming into the room; I see it had a King bed, so the receptionist obviously was not aware what he was talking about. Went for a beer. Bintang, sold out. Then a Heineken, also sold out. Sorry, we only heft some draft beet left. The room was new and nice, only the button of the bathroom light was not working, so they stayed on the whole night. Obviously some room for improvement
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
This is a very good quality hotel in terms of layout and room amenities. The foyer is really nice, modern, and neatly laid out. The breakfast and dining area is especially well designed with interesting foliage, lines, levels, and cool features. Take a moment to look at how they have created an outdoor atmosphere inside. It’s quite interesting and different. One thing that struck me is that if you are sensitive to road noise, ask for a room facing south. For a really modern hotel, a much better job of noise isolation could have been made. Noisy motorcycles are easily heard which is a drag considering all the other good features of this hotel. There is a mall across the street, but it is an isolated area. So make sure it is in the area you want to go to. Still, it’s on the edge of a motorway network so traffic flow in and out was easy compared to downtown congestion. Arriving late at night it took about 55 minutes from CGK.
Stayed 1 night in Feb 2023

4/10 Poor

Kiah Hua, Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023

8/10 Good

Ken

スタッフは丁寧な接客でしたし、客室もきれいでしたので、とても良かったです。
Stayed 5 nights in Oct 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure BSD city

Sehr gutes Hotel in der nähe der BSD-Mall
Stayed 5 nights in Jun 2025

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time stay

ออกแบบสวย สะอาด เรียบง่าย แต่กันเสียงได้ไม่ดี ได้ยินเสียงข้างห้อง ทางเดิน ชั้นบน อึกทึก
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affärsresa

Rent och nytt, AC fungerade bra, godkänd restaurang - öppen till 21:30 och de har Bintang, ganska högljutt i restaurang och lobbyn pga högt i tak och stenbeläggning av väggar och golv, Mitt emot där jag bodde pågick bygge av ett höghus.
Stayed 2 nights in Nov 2024