Jerusalem Castle Hotel

Property class: 3

Choose dates to view prices

Located close to Machane Yehuda Market, Jerusalem Castle Hotel provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for City Double Room, City View

Room

City Double Room, City View

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Room

Superior Room, Balcony

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Patio

Room

Superior Room, Patio

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Triple Room, City View

Extra beds

City Triple Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Jerusalem, Jerusalem Castle Hotel is in the city center. Ein Hemed National Park and Mount Herzl reflect the area's natural beauty and area attractions include Jerusalem Botanical Gardens and Ramallah Palace of Culture. Visit our Jerusalem travel guide
Map
24 Abarbanel, Jerusalem, 9247707

What's nearby

  • A mural of a lion on a metal shutter.
    Ben Yehuda Street
    8 min walk - 0.8 km
  • A large, white, dome-shaped structure with water jets spraying from its top.
    Israel Museum
    17 min walk - 1.5 km
  • A narrow market street with various stalls selling jewelry, textiles, and other goods.
    Machane Yehuda Market
    17 min walk - 1.5 km
  • The Dome of the Rock with the Al-Aqsa Mosque in the background.
    Mamilla Mall
    18 min walk - 1.6 km
  • Jerusalem Great Synagogue
    5 min walk - 0.5 km

Getting around

  • Jerusalem Malha Station
    6 min drive
  • Yekuti'el Adam Station
    18 min drive
  • Ben Gurion Airport (TLV)
    42 min drive

Restaurants

  • Greens Good Food
    3 min walk
  • Café Yehoshua (קפה יהושע)
    4 min walk
  • Burger Room
    5 min walk
  • Sybaris - Cafe & Roastery
    5 min walk
  • Sushi Rehavia (סושי רחביה)
    7 min walk

About this property

Jerusalem Castle Hotel

  • Hotel near Machane Yehuda Market
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Jerusalem Castle Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a business center.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, tour/ticket assistance, and a TV in the lobby
    • A front-desk safe, outdoor furniture, and multilingual staff
  • Room features
  • All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Memory foam beds and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Refrigerators, electric kettles, and heating

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Frequently asked questions

Is Jerusalem Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 20 per day. Limited spots are available.

What time is check-in at Jerusalem Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Jerusalem Castle Hotel?

Check-out is at 11:00 AM.

Where is Jerusalem Castle Hotel located?

Located in Jerusalem City Centre, this hotel is within 1 mi (2 km) of Mount Herzl and Machane Yehuda Market. French Square and Jerusalem Great Synagogue are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jerusalem Castle Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 119 out of 319 reviews
Rating 8 - Good. 117 out of 319 reviews
Rating 6 - Okay. 59 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Bon prix, qualité moyenne

Cet hôtel est moins cher que la moyenne, ce qui est appréciable dans une ville où l’hébergement est cher. Néanmoins, il faut avoir conscience que la prestation est aussi plutôt moyenne: localisation un peu excentrée quand on est à pieds (quartier résidentiel, non commerçant); chambre froide avec un chauffage faible (en hiver) et pas de couverture; les photos rendent plutôt bien mais dans les faits la chambre ne fait pas rêver; ménage très approximatif. Malgré tout, le lit est confortable, la taille de la chambre est bonne, c’était calme.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Standards have slipped from previous experience

Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Les photos ne reflète pas la vérité de l’hôtel très décevant
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ben curata, le camere rispecchiano quanto mostrato nelle foto; buona posizione vicino alla old city, circa 15 minuti a piedi; per il parcheggio conviene prenotare in anticipo, hanno pochi posti e comunque a pagamento ma a prezzi ragionevoli
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay in Jerusalem

The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem Castle Hotel excellent

Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La localisation pres des attraits touristiques. La tranquillité du quartier
Stayed 9 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijke rustige straat. Vriendelijke mensen aan de balie. Keurig hotel. Prima locatie om Jeruzalem te verkennen. Oude stad op loopafstand.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto vicino al centro della città. Zona tranquilla e silenziosa
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. The optional breakfast is overpriced.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

habitación muy pequeña, sin la nevera prometida en el anuncio. limpieza muy regular en 10 dias cambiaron las sábanas 1 vez.
Stayed 10 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
RAS Globalement ok A suivre quand même ..............
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

Gute Lage, Frühstück nach 9 Uhr nur noch beschränkt verfügbar. Kaffee mußte man selbst mit Instantpulver machen.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good staff, needs a little work.

The staff here were wonderful. Helpful with questions, friendly, great service. But the hotel had some issues. My bedsheets were dirty when I arrived, and halfway through my week stay, they were changed... with more dirty sheets. Bath towels had makeup stains on them. Bathroom was mildewy. There were burglar bars on the bathroom window, and yet the sliding door right next to that window wouldn't lock. ALSO, please note that there are no "Do Not Disturb" signs for the hotel room doors; this lead to my being barged in upon, while I was napping on the day I arrived, by a hotel employee. One good thing about the hotel is the neighborhood it's in; very quiet, peaceful, upscale, but just ten minutes or so walk to start seeing the sites.
Stayed 6 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

נהדר! נחזור שוב!

המלון חמוד וקטן, החדרים קטנים אמנם אבל מספקים, מאד נקי ובעיצוב מודרני והשירות מאד אדיב ונעים. מיקום מרכזי יחסית, ויש תמיד חניה ברחוב. לי קצת הפריעו הדברים הקטנים, כמו קומקום חשמלי שלא עבד, אין קפה שחור בכל חדר (רק תה או קפה נמס) וגם לא במלון... מגבות הרחצה לגוף קטנות ודקיקוות, אין מגבת לרצפת המקלחת, ה״טוש״ העליון של המים כלל לא עבד. עדיין החוויה הכללית היתה מאד חיובית. אנחנו טיילנו רוב היום והגענו רק לישון במלון. נחמד היה שיש בלובי פינת קפה ומים קרים, ומרפסת כללית נעימה. הרחוב מאד שקט ויחד עם זאת במרחק רגלי מכל מיני בתי קפה ורחובות מעניינים.
Stayed 1 night in Aug 2019