The hotel could be a very nice one, but it's lacking attention to cleanliness and order. It is perfectly located within 10 min walking distance to Jaffa Gates of the old city. The rooms are large, but the furniture is a bit outdated. You can tell that the bathrooms were renovated not too long ago, but the condition (falling out door handles, dirty calking, etc) and cleanliness are far from ideal. The breakfast was limited, but ok. Do not even try their scramble eggs, they are not edible. The furniture in the breakfast room has seen it's better days. The service is non existent with a couple of guys starring at their phones all the time. Also, we had two very rainy days in Jerusalem and the hotel's stairwell was flooded. So, for two days we had to walk on water to get to our breakfast. The reception guys were nice, but not very helpful. They could not help us booking a tunnel tour and we complained about the broken bathroom door handle for 3 days in a row just to have it still falling out of the bathroom door on the morning of our departure.
