"整體都是非常滿意。 從小管家素質及服務速度。 園區環境非常美麗"

"Reception area is stunning and can’t be faulted. But then the hotel lets down. Feels like it was a lovely hotel 30 year ago. The price is a lot for the area. Very nice departing gift. But unfortunately doesn’t make up for the tired and overpriced stay. "

"None of the reception staff appeared to speak any English. Not a problem as I am fluent in Mandarin, however this did mean they took turns to act busy ignoring me because I looked foreign - only looking up from their vital tasks when admonished by the manager to "take care of that guest". Language barrier aside, they were unwilling to help with basic things like booking transport to the airport (told us it was very difficult to book them), and were unable to offer any suggestions on alternative...