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KSL Hotel & Resort

4.0 star property
Families splash in the outdoor pool with waterslide, while shoppers head to nearby retail hubs and kids enjoy everything from karaoke to arcade games

Choose dates to view prices

At KSL Hotel & Resort, near Johor Bahru's shopping hub and Angry Birds Activity Park, unwind in the sauna or by the outdoor pool with a waterslide. Enjoy kids' meals at INFUSION CAFE and take advantage of amenities like an arcade/game room, hair salon, billiards/pool table. Guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 280
AED 313 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 55 of 55 rooms

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Coffee/tea maker
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Coffee/tea maker
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Coffee/tea maker
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Coffee/tea maker
Electric kettle
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Coffee/tea maker
Electric kettle
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Coffee/tea maker
  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Hair dryer
Bidet
  • 170 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Free bottled water
Coffee/tea maker
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Free bottled water
Coffee/tea maker
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Free bottled water
Coffee/tea maker
  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Bidet
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Coffee/tea maker
  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
Coffee/tea maker
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • City view
  • 170 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Bidet
Free bottled water
Coffee/tea maker
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 51 sq m
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

Highlights

Air conditioning
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

About the neighborhood

Located in Central District neighborhood, KSL Hotel & Resort is connected to a shopping center. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Johor Zoo and LEGOLAND® Malaysia. Traveling with kids? Don't miss Desaru Fruit Farm. Visit our Johor Bahru travel guide
View more Resorts in Johor Bahru
Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall
    1 min walk - 0.0 km
  • Holiday Plaza
    3 min walk - 0.3 km
  • Plaza Pelangi
    8 min walk - 0.7 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    5 min drive - 2.7 km
  • Mid Valley Exhibition Centre
    5 min drive - 2.7 km

Getting around

  • JB Sentral
    9 min drive
  • Kranji Station
    9 min drive
  • Senai International Airport (JHB)
    39 min drive

Restaurants

  • TaoYuan 桃園坊
    1 min walk
  • Starbucks
    1 min walk
  • Sushi King
    1 min walk
  • Taiwan Recipe
    1 min walk
  • Arashi Shabu Shabu
    1 min walk

About this property

KSL Hotel & Resort

Upscale family-friendly resort near KSL City Mall
Located close to Angry Birds Activity Park Johor Bahru and Johor Bahru City Square, KSL Hotel & Resort provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. The on-site restaurant, INFUSION CAFE, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide and sun loungers
  • Buffet breakfast (surcharge), a water park (surcharge), and concierge services
  • A 24-hour front desk, a vending machine, and a banquet hall
  • ATM/banking services, a ballroom, and karaoke
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 904 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Cribs/infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Does KSL Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at KSL Hotel & Resort?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on 23 March 2026 start from AED 280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KSL Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at KSL Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at KSL Hotel & Resort?

Check-out is at noon.

Where is KSL Hotel & Resort located?

This family-friendly Johor Bahru resort is located in a shopping district, within 3 mi (5 km) of KSL City Mall, Angry Birds Activity Park Johor Bahru and Johor Bahru Old Chinese Temple. Johor Bahru City Square and Johor Zoo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KSL Hotel & Resort Reviews

7.6

Good

7.6

Cleanliness

7.6

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 301 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

Reviews

8/10 Good

Biju Mathew

Liked: Cleanliness, property conditions & facilities
Good place to stay in as family. We enjoyed
Stayed 2 nights in Jan 2026

10/10 Excellent

Seng Huat

Rooms were clean and easy accessible to mall.
Stayed 1 night in Nov 2025

8/10 Good

Yi Kun

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and conveniently located.
Stayed 2 nights in Nov 2025

8/10 Good

Kit Seng

Liked: Cleanliness, amenities, property conditions & facilities
The room is cosy with the beautiful view to the city.
Stayed 1 night in Dec 2025

8/10 Good

Pelwinderpal Singh

Liked: Cleanliness, amenities
Nice big room
Stayed 1 night in Oct 2025

8/10 Good

Zhiwei

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early as room was available. Room was well maintained and clean.
Stayed 1 night in Dec 2025

8/10 Good

Eng Hou

Liked: Cleanliness, staff & service, amenities
Staff help is great, room and bed are clean and nice. However the condition of room (e.g. leaking showerhead) need to be improved.
Stayed 1 night in Nov 2025

8/10 Good

Yuhua

Liked: Cleanliness, amenities
Check-in was unbelievably quick in 5mins. Awesome view from 27 floor, though bathtub can be cleaner with better drainage system. Encountered mis-info that Dinosaur Waterpark was chargeable even for hotel guests, but it was raining so park was closed.
Stayed 1 night in Dec 2025

10/10 Excellent

Shanyi

Liked: Cleanliness, amenities, property conditions & facilities
I was lucky enough to get a free room upgrade to a suite on the top floor. Room was clean and comfortable. There's a water dispenser outside at the life lobby. Suite room had a fridge, sofa and an induction stove, along with some plates cutlery and other stuff. Bathroom is equipped with shower and jacuzzi. Will book this hotel again for my next stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Roslind

Liked: Cleanliness, amenities, property conditions & facilities
Huge clean gym. Room is big
Stayed 1 night in Nov 2025

6/10 Okay

Chin Hin

Liked: Amenities
There are lot of hair salon, massages, restaurant, cafe and food stall around the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

HENGSOON

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in Johor Bahru, within shopping mall and lots of dining options available. Highly recommended for couples, families, big group and tour groups
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Li Sheng

Liked: Cleanliness
Convenient place as shopping is also there. Counter staff also very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have nice selection of breakfast. Alot of new stores opened within KSL.
Stayed 1 night in Jun 2025

10/10 Excellent

chee keong alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and convenient pick up and drop of point.
Stayed 2 nights in Jun 2025

10/10 Excellent

gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service area clean and safe value for money and safe area
Stayed 1 night in May 2025

6/10 Okay

Siew Cheng

Liked: Cleanliness
1)The room was dim with all lights turn on. 2)Mobile charger cannot detect electricity when plug in, we have to adjust the charger a bit before it can be detected again. 3) Curtain cannot be close fully and there will be some light shining thru during evening and morning time. Staff was friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Apr 2025

8/10 Good

Jary

Liked: Cleanliness, staff & service
Overall the room is nice and clean, but I didn't like the free Wi-fi was quite unstable and a bit slow. There wasn't much dining options in and around the mall that interested me.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Location location location

Excellent location. Many eateries in the mall and direct bus to Cuty Square
Stayed 2 nights in Apr 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel good trip

Basic and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Amazing stay. Nice scent in room. Clean and comfy. Great location!
Stayed 1 night in Feb 2025

8/10 Good

Sudip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a pleasant stay at the KSL city. Good for family outing.
Stayed 3 nights in Dec 2024