تقييم موثَّق
2/10 سيّئ للغاية
Terry
29 أكتوبر 2015
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها، ومستوى الراحة في الغرفة
Absolutely dreadful experience - avoid this place
This is the worst hotel I have ever stayed in - avoid it like the plague. The roof in my room leaked resulting in a pool of water on the floor whenever it rained. The windows did not fit properly and did not close, which together with the gaps between the tops of the walls and the roof resulted in constant wind noise and drafts. I have never seen such a shoddily built room. There is nothing authentic about it. I stayed in four other hotels during this trip to Fiji, all of which were considerably cheaper than Matava and infinitely better quality, so this is in no way typical of Fiji.
The transfer from the airport was in a small open boat which I nicknamed "Spinebuster". I was sat on a hard wooden bench, and whilst the sea was relatively calm, was bumped and bounced the whole journey. There was also considerable spray from the sea, although full so'westers were provided to deal with this.
The purpose of my holiday to Kadavu was to dive the Astrolobe Reef. Whilst several of the staff at Matava wear shirts encouraging you to dive the Astrolobe Reef I was unable to do so even once in my week's stay. Whilst Matava has two custom dive boats, one was out of action with electrical problems the whole of my stay and the second was often unavailable. "Spinebuster" was offered as an alternative, but after one dive on it where I came back almost hypothermic due to the windchill and sea spray I refused to dive from it again (and I dive in Scotland in winter). Poor dive sites were offered.