2/10
My friend and I checked in around 12am on 5/24/25. When we got in our room we had noticed the toilet had been used. First thought was oh I guess they didn’t clean it. We left for about 2.5 hours to celebrate my friends birthday. We left our bags and all of our belongings in our room. When we came back our card would not work to let us into the room and a couple answered the door. They had been given the same room as ours and were in the room with all of our belongings. We had gone to the front to request a refund so we could just leave as we didn’t feel safe and were unsure if our belongings were untouched. We were told the refund would be approved but we would have to reach out to Expedia in order to get our refund. I see no number or email to reach out to customer service. I am very unhappy with my experience.
Mariah
أقام ليلة واحدة (1) في شهر مايو عام 2025