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Mercure Karawang

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Mercure Karawang in the city center offers a lively retreat with a nightclub, poolside bar, spa, and nearby Mall Central Plaza and Wonderland Adventure Waterpark. Enjoy Indonesian cuisine, high-speed WiFi, and a family-friendly atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Gym
The current price is AED 107
AED 130 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Electric kettle
Free bottled water
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Electric kettle
Free bottled water
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Business Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Microwave
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361

What's nearby

  • Mall Karawang Central Plaza - 2 min walk - 0.2 km
  • Wonderland Adventure Waterpark - 5 min walk - 0.4 km
  • Resinda Park Mall - 6 min drive - 5.6 km
  • San Diego Hills Memorial Park - 6 min drive - 6.7 km
  • Taman Mini Indonesia Indah - 42 min drive - 62.4 km

Getting around

  • Kedunggedeh Station - 21 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 100 min drive

Restaurants

  • ‪J.Co Donuts & Coffee - ‬2 min walk
  • ‪Steak 21 - ‬2 min walk
  • ‪Gokana Ramen & Teppan - ‬3 min walk
  • ‪Yum Mie Festive Walk - ‬3 min walk
  • ‪Pizza Hut - ‬2 min walk

About this property

Mercure Karawang

Upscale family-friendly hotel near Mall Karawang Central Plaza
Located close to Wonderland Adventure Waterpark and Sedana Golf Course, Mercure Karawang provides a nightclub, a poolside bar, and a terrace. Indulge in reflexology and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indonesian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A water park (surcharge), a ballroom, and multilingual staff
Room features
All 232 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Similar properties

Front of property
Resinda Hotel Karawang, Managed by Padma Hotels
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 71 reviews
The price is AED 262
AED 318 total
includes taxes & fees
7 Dec - 8 Dec
Resinda Hotel Karawang, Managed by Padma Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kemuning Restaurant
  • Kunoichi Restaurant
  • Voula Loung & Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 121000 for adults and IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Frequently asked questions

Does Mercure Karawang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–7:00 PM.

Is Mercure Karawang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Karawang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Karawang?

Check-out is at noon.

Does Mercure Karawang provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 980000 per vehicle applies.

Where is Mercure Karawang located?

This family-friendly Karawang hotel is located in a shopping district, within a 5-minute walk of Mall Karawang Central Plaza and Wonderland Adventure Waterpark. Sedana Golf Course and Karawang International Golf Club are also within 6 mi (10 km).

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Reviews

Mercure Karawang Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.2

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 61 reviews
Rating 8 - Good. 36 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

Reviews

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometime I take this hotel and it is cofortable specially staff s are kind to help.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bed and shower. Comfy rooms.
Stayed 5 nights in Jul 2025

8/10 Good

Pupung S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service
Wanted room service menu in the room. there was no hanger in the cabinet.
Stayed 1 night in Jun 2025

8/10 Good

Masahiko

Liked: Staff & service
Staffs are generally kind and friendly. Roon facility is not bad but a bit old. Not many choisces of the hotels and it is fair levle to stay.
Stayed 2 nights in Aug 2023

8/10 Good

Masahiko

Liked: Staff & service
There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Stayed 3 nights in Jul 2023

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023

2/10 Terrible

Joon Loong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023

4/10 Poor

wong

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024

8/10 Good

MASAHIKO

Liked: Staff & service
最初にタオルがなく依頼が必要だった。 ただすぐに用意いただいた。 チェックイン少し時間がかかる。
Stayed 1 night in Sep 2025

8/10 Good

HIROSHI

Liked: Staff & service, amenities, property conditions & facilities
ゴミ箱が汚い。
Stayed 1 night in Jul 2025

4/10 Poor

YOHEI

Disliked: Cleanliness
あまりきれいではない
Stayed 2 nights in Jul 2025

2/10 Terrible

KATSUO

Disliked: Staff & service, amenities, property conditions & facilities
部屋の所々に古さがありシャワーの水がドブの臭いがした。隣の音も響き修繕をした方が良いと思う サービスも良くないです
Stayed 9 nights in Jun 2025

6/10 Okay

INTEN

Liked: Cleanliness, staff & service
Disliked: Room comfort
道路沿い之部屋とっても煩い　夜寝れず
Stayed 9 nights in Oct 2024

10/10 Excellent

Akihiro

Liked: Amenities
良かったです
Stayed 4 nights in May 2024

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 지낼만 합니다

가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
Stayed 1 night in Dec 2023

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 좋아요

가격대비 아주 좋아요
Stayed 1 night in Dec 2023

4/10 Poor

makoto

Disliked: Cleanliness, staff & service, room comfort
値段の割に 部屋があまりきれいではない 朝食が粗末
Stayed 1 night in Feb 2021

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Wifiの繋がりが良く無かった。
Stayed 1 night in Aug 2019

10/10 Excellent

ran, チカラン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎週日曜日に開催される朝市のために、ここに泊まりました。 スイートルームには広いシャワールームがあり、何と言っても浴槽は大きくて深くとても快適でした。水圧は少し弱いのでお湯を溜めるには少し時間がかかります。 スタッフの接客は素晴らしく、トラブルにも迅速な対応でした。 朝食は5段階中３。補充がされていなく空のままのトレーが目立ちました。朝市やモールなどにも近く、便利な場所です。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelayanan yang memuaskan dan tempat yang menyenangkan
Stayed 1 night in Jul 2019

8/10 Good

jusak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Libur lebaran

Proses cek in agak lama krn sehari sebelumnya hotel full dan cek out bersamaan di waktu yg mepet. Tp petugas cukup sabar melayani dengan senyuman.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a good hotel to stay in karawang. if we could get 2 tooth brash for 2 persons, it will be better hospitality for travelers.
Stayed 1 night in May 2019

8/10 Good

PCR, Earth

Liked: Cleanliness, staff & service, property conditions & facilities
非常にきれいなホテル。周囲にモール等もあり、便利
Stayed 1 night in Feb 2019

8/10 Good

Mohd Hirman

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but poor reception

Reception do not have proper booking record for my booking. I booked 2 nights but they prepare only for 1 night. I booked smoking room but rooms is not ready I asked receipt when checkout but they said it already issued by hotel.com but i actually paid it at hotel. However, hotel location is near to few shopping mall. Many restaurant nearby and not far from KIIC
Stayed 2 nights in Jan 2019