2/10 سيّئ للغاية
Navin
2024 أبريل 30
We had to pay in advance to reserve this stay. When we arrived tired from the airport, the location on Liguanea Ave was completely abandoned and closed. We could not reach the manager on the phone. A neighbour informed us that they had issues with the landlord and had closed down. We were left stranded with nowhere to stay and had to find somewhere on our own.
They did not even contact us until I left a negative survey regarding the check in. They then tried to bully us into being put up at another location which was not in the same area we wanted to be.
We contacted Expedia requesting a refund and Expedia advised that the managers refused. Awful customer service. I think this place is an actual scam. They will take your money up front and not provide the requested service. Learn from my experience. DO NOT BOOK with them.
Navin
أقام 10 ليالٍ في شهر أبريل عام 2024