I liked nothing about this hotel. Bathrooms are not clean and they don't provide safety for there guess. I checked in on 5/22 after 11pm Jamaica time, I thought I was going to a clean room, nope my bath tub was dirty and lower pipe was broken, the housekeeping supervisor told me maintenance can only fix the pipe but they don't clean the tub. Mind you he is the housekeeping supervisor and he should go up and clean it, I asked for cleaning supplies to do it myself, so they changed my room to a queen bed with balcony for me and my 13 yr old. I was too tired to argue so I took it. I went to check the room, bath tub was clean, we showered went to bed. Woke up Friday morning went out to balcony, then tried closing it, it does not lock, meaning anyone can enter your room from the balcony. I went to front desk, asked how does it lock, they sent maintenance up to show me, the guy said it uses a key, so I asked for the key. I left the hotel all day, got back they can't find the key, so they were giving me another room, this time its a 2 bedroom with balcony, the front desk girl went to show me the room, same thing balcony door needs a key to lock it. How is this safe for female travelers, I asked? So, I got moved back to my original room from the Thursday night, still with a dirty tub, this time the front desk girl looked in the tub and saw what I complained about originally, still never got cleaned so again I asked for the stuff to do it. All and all the same supevisor cleaned it.
