I checked in on April 28th for a week, marking my first visit to this facility. The location is good, and the staff is friendly. However, the facility needs some upgrades. I was disappointed that there wasn’t even a complimentary bottle of water in the room, especially considering the hot temperatures in Jamaica; this should be taken into account.
I had requested a ground-floor room prior to my arrival, but due to a lack of communication, I was not informed that the ground-floor rooms only have one bed each. Since I requested two beds, I was assigned a room on the second floor. This wouldn’t have been an issue if there had been an elevator, but the staircase was quite challenging for me. I appreciate the courteous assistance from the staff.