8/10 جيد
Lynn
مسافر برفقة شريك
2025 يونيو 11
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
I was at the front desk, no personnel in sight, leaned by the counter and said "hello, can i get some help" waited for 2 minutes and the female made a hand gesture of get away, shoo away, back up before she spoke with me. Well i wouldn't have had to do that if personnel was at counter. Spoke with Front Desk emlployee, asked for an extra towel. I was provided with 2 towels in our king room. Front desk personnel told me to bring my dirty towels to her and she would give me 2 towels. Still doesn't provide me with an extra towel. She told me that i could not get an extra towel because the hotel needed the towels for other guests. Also asked for a fan and she said we don't have those. I told her thank you and have a hood day. So on my return to the room, asked the housekeeper for an extra towel. Housekeeper was so kind to give me an extra towel, no problems no issues. This incident took place on June 3, 2025 between 8am-1030am. Thanks for your time!
Lynn
أقام 4 ليالٍ في شهر يونيو عام 2025