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"The staff's service and the food were excellent."

"We stayed last year and came back again because we liked the hotel and it's location. This years stay was even better due to the wonderful staff... everyone made us feel so welcome and were super helpful. 10/10."

"It was disappointing place.."

"Clean, economical, free manga to read and good big bath."

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"