"A great place and great facilities. The only down side is that it’s hard to communicate in English with the staff "

"Highly recommended for the overall experience and range of amenities. The rooms were modern, recently updated, clean and functional. View of the mountain was splendid. The terrace restaurant was outstanding in both service and quality, including drinks, cocktails and desserts. The pool is half Olympic size, flanked by two Jacuzzis and enclosed in a beautiful still.. The spa offers a range of hot/cold exposure plus massages and other services. Kids (and adults) can enjoy the arcade and...

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Quite place money best buy. Friendly warm "

"Great higher end hotel. All services including breakfast are very good. Spa area is excellent and “do not miss”."

"Хотелът е на добро ниво лаго обслужване, СПА зоната е отлична, услугите й също. Навсякъде е чисто, включително и басейните. Ресторантът е също на много добро ниво. Трябва да се обнови мебелировката в стаите и да се предостави повече комфорт, матраците също за смяна. "

"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"

"As others mention, the property itself could do with some renovation which means it doesn't feel perfectly clean and modern. However, the staff are very friendly and the stay was half-board with an excellent variety of food options (including most Bulgarian classics based on our internet searches) and a I think something for everyone. Their dessert chef(s) is amazing and produces really top quality dishes. It is within a 15 minute walking distance of the ski slopes, or alternatively they have...