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Cititel Express Kota Kinabalu

3.0 star property
Travelers start their day at the coffee shop with city views, then unwind with laundry services or venture out to explore the nearby landmarks of Kota Kinabalu

Choose dates to view prices

Cititel Express Kota Kinabalu combines urban convenience with practical amenities. Near Sedco Square and All Saint's Cathedral, it offers a coffee shop, business center, and dry cleaning services. Guests enjoy in-room WiFi and a 24-hour front desk with luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is AED 123
AED 142 total
includes taxes & fees
3 Jun - 4 Jun

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AED 134 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Cititel Express Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cititel Express Kota Kinabalu?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Cititel Express Kota Kinabalu on 3 June 2026 start from AED 123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Cititel Express Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cititel Express Kota Kinabalu?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cititel Express Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Sedco Square, All Saint's Cathedral, and Centre Point. Anjung Samudera and Warisan Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 126 out of 738 reviews
Rating 8 - Good. 337 out of 738 reviews
Rating 6 - Okay. 222 out of 738 reviews
Rating 4 - Poor. 36 out of 738 reviews
Rating 2 - Terrible. 17 out of 738 reviews

Reviews

Verified

8/10 Good

Jui Pi

Liked: Cleanliness, staff & service
Clean,big room, comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Property was in a good location. Staff very friendly and cleaning staff done an excellent job during my whole stay. Hotel was very clean too.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for work or leisure stay.

Used to stay here whenever I travel to KK for work. That's how we book this hotel during this round family leisure trip as I told them this hotel room condition is good, location is good and staff as well.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cititel hotel in Kota Kinabalu

Great location Modern hotel Spacious room Friendly staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

HYGINUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping mall and eateries. Stayed there only for a night but more than happy to give my two thumbs up!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, good breakfast. The only 'issue' is AC very weak in the single bedroom I stayed in.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Rita Mary

Liked: Amenities
Excellent staff and room I am really fussy!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sang Wooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lobby and room are clean and appeared to have had a facelift recently. It is conveniently located. The check-in counter staff, Magdalene, if I am not mistaken, was very helpful and patience.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kuan Yeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eng Cuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very helpful.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities
Welcome seafood is just five minutes walk
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Small Room

Clean but small room
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Eddy Boon Yaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is ok

All good. Just the room is bit small & better to take room with window.
Stayed 1 night in Nov 2022
Verified

8/10 Good

khairul

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Bee Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our standard twin beds room is small, about 13 sqm. enough space for 2 carryon luggages. Only not much walking space. I booked this room as the price is low so I can’t complain. They do have bigger rooms available. Everything else was good. The bed is very comfortable and aircon is cool. The staff are courteous and friendly too. I also enjoyed the breakfast. It’s simple but tasty. The location is a big plus. The hotel has been upgraded so I would recommend this to my friends.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Olof

Liked: Cleanliness, staff & service

Trångt

För trånga rum, det fanns ingen plats för min snarkapparat bredvid sängen. Och att packa upp två resväskor på golvet var också trångt.
Stayed 1 night in Feb 2023
Verified

8/10 Good

bin Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

agnes

Liked: Staff & service, property conditions & facilities, room comfort

value for money

very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
dubious red stain on bedsheet upon check in.
view from room
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Zohrab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Clean small room

Clean but small room
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Arminah

Liked: Staff & service, property conditions & facilities

Good location

The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and it's was help me cut the transportation cost. 1st night I can't sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.
Breakfast
Stayed 2 nights in Feb 2020
Verified

8/10 Good

nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

great
Stayed 2 nights in Jan 2020