6/10 مقبول
Gillian
25 نوفمبر 2025
The property location was great, but we didn’t have the best stay. Reception wasn’t very friendly, our room had no hot water - until 3+ phone calls to unfriendly reception and 3+ hours later - with no communication about how or when it would be fixed. Grateful to the trades/ engineers who fixed it! The room was spacious but the bed was rock hard, and the fridge did not cool drinks at all. Breakfast was good but the dining area has limited seating in wet weather - we felt for the staff who were mostly very accommodating in trying to find a spot to sit. Also to note if you’re using Grab for transport, I don’t think they are allowed to use the esplanade - hotel lobby to pick you up and drop off, so be mindful if you’re looking for transport with your luggage - you’ll have to walk 40M or so get to their pickup point.
Gillian
أقام 4 ليالٍ في شهر نوفمبر عام 2025
