This resort has seen better days! Everything, including in the common areas, feels quite dated. Having said that, everything is kept very clean and tidy. The resort‘s biggest advantage is also is biggest disadvantage - its location directly at Ao Nang Beach. The longtail boats, taking tourists to the islands and to Railay Beach, run all day, non-stop, from 0700 until dark. They leave from Ao Nang Beach and all go by the resort - a constant stream of loud truck engines.
In the resort, service was middling at best. This started even before my arrival - my contact and request to arrange pick-up and transfer from the airport was simply not responded to at all. None of the staff, including front desk, seem to understand or speak much English, which makes negotiating check-in or early check-out quite challenging.
Breakfast was disappointing. There is a variety of options, but everything - including the Thai food - was bland and felt (and looked) of low quality. The free WiFi provided was terribly slow and patchy - no use for working or browsing.
The pool area is small but nice, pool/beach towels are provided and can be changed as needed. There are plenty of restaurants and bars, including beach-front bars, in the vicinity, which is good.
