Times Square Service Suites

Property class: 3.5

Choose dates to view prices

Close to Berjaya Times Square and Jalan Alor, Times Square Service Suites provides a poolside bar, a shopping mall on site, and 4 coffee shops/cafes. Treat yourself to a Thai massage, a facial, or a body wrap at Vita Spa, the onsite spa. The on-site local and international cuisine restaurant, Big Apple, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 151
AED 205 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Studio Suite

A hotel room with a bed, a television, and a wall-mounted painting.

Premier Studio Suite

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

A hotel room with a television on a stand, a bed, and a nightstand.

Superior Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

A hotel room with a bed, a nightstand with a lamp, a door, and a wall socket.

Deluxe Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

A hotel room with a large bed, two bedside tables with lamps, and curtains.

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Twin Beds

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About the neighborhood

Located in Imbi neighborhood, Times Square Service Suites is connected to a shopping center. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Traveling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium. Visit our Kuala Lumpur travel guide
Map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    1 min walk - 0.0 km
  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.3 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.5 km
  • A city skyline at night with illuminated buildings and a prominent tower.
    The Exchange TRX
    10 min walk - 0.9 km
  • Lot 10 Shopping Centre
    5 min walk - 0.5 km

Getting around

  • Imbi Station
    1 min walk
  • Kuala Lumpur Pasar Seni Station
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    35 min drive

Restaurants

  • Starbucks
    1 min walk
  • Hometown Hainan Coffee
    1 min walk
  • Restorant Castle Place
    1 min walk
  • LIANG Sandwich Bar (粮全其美)
    1 min walk
  • Burger On 16
    2 min walk

About this property

Times Square Service Suites

  • Family-friendly hotel near Berjaya Times Square
  • Near Jalan Alor and Pavilion Kuala Lumpur, Times Square Service Suites provides a poolside bar, a shopping mall on site, and 4 coffee shops/cafes. Treat yourself to a Thai massage, a facial, or a body wrap at Vita Spa, the onsite spa. The on-site local and international cuisine restaurant, Big Apple, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash and basketball. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and a children's pool, along with pool umbrellas
    • Free train station pick-up, an indoor tennis court, and valet parking (surcharge)
    • Babysitting (surcharge), a banquet hall, and a ballroom
    • A front-desk safe, ATM/banking services, and tour/ticket assistance
  • Room features
  • All guestrooms at Times Square Service Suites offer comforts such as fireplaces and premium bedding, as well as perks like air conditioning and separate dining areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and bidets
    • 32-inch LED TVs with cable channels
    • Wardrobes/closets, separate dining areas, and kitchens

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Frequently asked questions

Does Times Square Service Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM. The property will be renovating one of the pools from October 4 2026 to February 29 2028 (completion date subject to change).

How much does it cost to stay at Times Square Service Suites?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Times Square Service Suites on 26 October 2026 start from AED 151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Times Square Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 25 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Times Square Service Suites?

Check-out is at noon.

Where is Times Square Service Suites located?

This family-friendly Kuala Lumpur hotel is located in a national park, within a 10-minute walk of Berjaya Times Square and Jalan Alor. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Times Square Service Suites Reviews

6.6

6.6

Cleanliness

9.0

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 108 reviews
Rating 8 - Good. 25 out of 108 reviews
Rating 6 - Okay. 17 out of 108 reviews
Rating 4 - Poor. 23 out of 108 reviews
Rating 2 - Terrible. 15 out of 108 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very good Location.

Excellent hotel spacious rooms very comfortable. Staff very friendly we are come back again.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, leaking taps, bathroom smells like urine, rusty and grimy shower heads and screens, stains on linen and sheets, unhygienic fridge, cracked walls, broken and dirty furniture. Staff provided little to no help in regards to how to access hot water, and all other inquiries that we had during our stay.
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결상태 개선

베게속이 땀에 쪄들어서 도저히 사용할 수 없음 배게커버를 바꾸어봤자 소용없음 Grab 접근 허용안함 단지 호텔 파킹관리원이 지정한 택시만 사용 가능 Checkout시 tex 10/day 현금 징수하고 영수증도 안줌 무언가 이상한 해위
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

비정상적 방식으로 운영하는 숙박시설

이 숙박시설은 비정상적으로 운영되는 시설이므로 예약하시면 안됩니다. 객실을 몇개씩 아랍 에이전트들이 운영하고 있습니다. 예약이 확정됐음에도 예약에 문제가 있다고 하거나 보증금을 내야한다고 해놓고 반환할때는 세금이 있다고 일부 비용을 제외하고 돌려줍니다. 그외에 서비스를 받을 수 없는 숙박시설입니다. 시내 중심가에 있다고 특가에 끌려서 예약했다가 실패한 예약 사례입니다.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

전망은 좋으나 찾아가기 살짝 어려울 수 있는 레지던스

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021
Verified review

6/10 Okay

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement très bien situé a proximité de tout. Très grande chambre avec beaucoup de place. quand même petit problème avec les toilette souvent bouché. Obligé d'utiliser la poubelle pour faire évacuer l'eau. Dans l'ensemble tout était très bien. On n'avait pas compris qu'on serait logés dans la suite résidence. Nous pensions être logés à l'hôtel même. Mais on a bénéficié de la grande piscine c'était l'essentiel
Stayed 28 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family.

It has no counter at lobby, you will need to call the person in charge on your booking. In charge is helpful. Abit old place, overall this place is good for family.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Staff & service
For the price we paid, it was value for money. The location's great! It would be nice if the towels were changed without calling for cleaned ones.
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Check in is not at the reception counter. We have to wait some one to bring us to the room. (i am not sure he is a hotel stuff or not, becoz he did ware an uniform and i didnt see any stuff duty card on him. The person also didnt introduced himself. After he show a paper to me and makesure the booked name and have a look to my ic, then he ask us follow him but he didnt explain that he wanna show us where is our room. we have to pay check in deposit to him, the receipt totally is not under times square hotel /suite name, is other compony name. And we have to pay the carpark fees also. 😥 Felling strange.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and very honest staff
Stayed 2 nights in Jun 2019