Hiiragiya

Property class: 4

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Close to Nishiki Market and Pontocho Alley, Hiiragiya provides an indoor public bath (no minerals), a Japanese garden, and a steam room. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Main Building, Premium Traditional Room, Non Smoking (#19 or #21 or #29)

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Main Building, Premium Traditional Room, Non Smoking (#19 or #21 or #29)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Futons

View all photos for Main Building, Superior Traditional Room, Non Smoking (#24 or #26 or #31)

A traditional Japanese room with tatami flooring, a low table, and sliding doors with calligraphy.

Main Building, Superior Traditional Room, Non Smoking (#24 or #26 or #31)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Futons

View all photos for Main Building, Traditional Room, Non Smoking (#27 or #28)

A traditional Japanese room with tatami flooring, a low table, chairs, and a shoji screen.

Main Building, Traditional Room, Non Smoking (#27 or #28)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Futons

View all photos for New Building, Premium Modern Heritage Room, Non Smoking (#51 or #61)

A traditional Japanese room with tatami flooring, a low table, a chair, a sliding door, and a view of the outside.

New Building, Premium Modern Heritage Room, Non Smoking (#51 or #61)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Futons

View all photos for New Building, Modern Heritage Room, Non Smoking (#53)

A traditional Japanese room with tatami flooring, a low table, and a sliding door leading to another room.

New Building, Modern Heritage Room, Non Smoking (#53)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Futons

View all photos for New Building, Modern Heritage Room with Beds, Non Smoking (#54)

A hotel room with a wooden desk, a chair, two beds, and a mirror.

New Building, Modern Heritage Room with Beds, Non Smoking (#54)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for New Building, Superior Modern Heritage Room, Non Smoking (#52 or #62)

A traditional Japanese room with tatami flooring, sliding doors, and a view of a garden.

New Building, Superior Modern Heritage Room, Non Smoking (#52 or #62)

  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Futons

View all photos for New Building, Executive Modern Heritage Room, Non Smoking (#63)

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

New Building, Executive Modern Heritage Room, Non Smoking (#63)

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Futons

View all photos for Main Building, Executive Traditional Room, Non Smoking (#25)

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Main Building, Executive Traditional Room, Non Smoking (#25)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Futons

View all photos for Main Building, Suite Traditional Room, Non Smoking (#30)

A traditional Japanese room with tatami flooring, sliding doors, and a hanging sign.

Main Building, Suite Traditional Room, Non Smoking (#30)

  • Garden view
  • 97 sq m
  • 1 bedroom
  • Sleeps 6
  • 5 Large Twin Futons

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About the neighborhood

Located in Kyoto, Hiiragiya is in the city center. Nishiki Market and Nijō Castle are notable landmarks, and the area's natural beauty can be seen at Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Kyoto Municipal Zoo are also worth visiting. Visit our Kyoto travel guide
Map
277 Nakahakusan-cho, Fuyacho, Anekoji-agaru, 277, Kyoto, Kyoto Prefecture, 604-8094

What's nearby

  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    4 min walk - 0.4 km
  • A street with red umbrellas and a restaurant with a sign in Japanese.
    Pontocho Alley
    7 min walk - 0.6 km
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    9 min walk - 0.8 km
  • Cherry blossoms in full bloom against a backdrop of traditional Japanese architecture.
    Shijo Street
    10 min walk - 0.9 km
  • Kyoto Shinkyogoku Shopping Street
    9 min walk - 0.8 km

Getting around

  • Shiyakusho-mae Station
    5 min walk
  • Sanjo Station
    9 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • 炭火焼和めし処 しんぱち食堂 ゼスト御池店
    2 min walk
  • スマート珈琲店
    3 min walk
  • 進々堂 御池店
    2 min walk
  • mimasuya okudohan
    3 min walk
  • 洋麺屋 五右衛門
    3 min walk

About this property

Hiiragiya

  • Luxury upscale ryokan in the city center
  • Near Nishiki Market and Pontocho Alley, Hiiragiya provides an indoor public bath (no minerals), a Japanese garden, and a steam room. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Luggage storage, an elevator, and multilingual staff
    • A front-desk safe and meeting rooms
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with bathtubs and showers
    • 32-inch TVs with digital channels
    • Private yards, refrigerators, and coffee/tea makers

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Frequently asked questions

What time is check-in at Hiiragiya?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hiiragiya?

Check-out is at 11 AM.

Where is Hiiragiya located?

Located in Downtown Kyoto, this luxury ryokan is within a 5-minute walk of Teramachi Street and Kawaramachi Street. Nishiki Market and Pontocho Alley are also within 10 minutes. Shiyakusho-mae Station is only a 5-minute walk and Karasuma Oike Station is 7 minutes.

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Reviews

Hiiragiya Reviews

10

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 19 reviews
Rating 8 - Good. 0 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was the highlight of a three week vacation in Japan. It is an unique, deep immersion into Japan culture and hospitality while still being comfortable for non-Japanese. The tranquility and quality of the environment, the accommodations, and the food were exceptional. The staff were friendly, helpful, and made us feel very welcome. They savored their role as guides into the culture and traditions that they offered. While it was a very traditional experience, the facilities provided all of the modern conveniences subtlety blended in. Highly recommend this as a capstone experience.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"A"... perhaps "the" classic ryokan. Relaxed (genuine) gracefullness that is not commercial or something you can teach. It is not a material luxury experience (there are many others who fit this expectation), so much as an unintentional unmannicured view into the past of old Kyoto. Very dreamy for me at least!. It felt like returning to my granny's house in post war Setayaga. Special. There are exceptional people among the staff whose heart beats echo mine and that era.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Hiiragiya Ryokan in Kyoto was an unforgettable experience that beautifully captured the essence of Japanese hospitality and tradition. Established over 200 years ago, this historic inn has been lovingly maintained by the same family for seven generations, and that legacy of care and refinement is evident in every detail. Upon arrival, the atmosphere immediately conveyed a sense of calm and timeless elegance. The 7th-generation daughter personally visited our room to introduce herself, sharing the history of her family, the inn, and the customs that have shaped Japanese hospitality for centuries. Her warmth and grace made the experience feel deeply personal and meaningful, connecting us not just to the place but to its living heritage. Every aspect of our stay reflected the highest level of service we have ever encountered. From the meticulous presentation of the kaiseki meals to the attentiveness of the staff anticipating every need, the experience was defined by quiet excellence and genuine care. The rooms, adorned with traditional tatami mats, shoji screens, and seasonal flower arrangements, offered a serene retreat that felt both luxurious and authentically Japanese. It is a rare opportunity to step into a world where tradition, artistry, and hospitality converge in perfect harmony. This was not just accommodation—it was a cultural immersion and a once-in-a-lifetime experience that will be remembered as one of the most special moments of travel in Japan.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and beautiful traditional ryokan. The staff could not have been nicer, the food was delicious, and the property was beautiful and well maintained. Highly recommend. Thank you for a wonderful stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything- lol - especially the staff - was unbelievably wonderful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality.

I left my Patagonia down jacket behind and when I arrived at my hotel in Tokyo, it was waiting for me. They were very kind to mail it to the hotel. I am so impressed by their service and hospitality. I miss them already.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de primera, volvería a este Ryocsn sin dudarlo
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RYOKAN DE LUXE SANS AFFECTER LA TRADITION !

EXPÉRIENCE INOUBLIABLE ET SANS PAREILLE !
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Täydellinen ryokan-kokemus

Täydellinen kokemus - huone oli juuri niin autenttinen kuin voi odottaakin, illallinen kauniine ja maistuvine ruokalajeineen oli erinomainen ja kylpy rentouttava. Palvelu on erinomaista, ja henkilökunta puhuu myös sujuvaa englantia.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very Japanese. Excellent service. Love the dinner and the breakfast!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish I could rate "service" 6 out of 5

Hiiragiya is one of the three famous "Kyoto Ryokans", and it does its reputation justice. The service is impeccable. I found myself impressed by the surprise teas that they bring to you as you are settling in, the heartwarming recommendations that they make regarding sight seeing, and the careful preparation of your exquisite meals and living arrangements. The building itself is a historical treasure, and the experience overall is just second to none.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Ryokan

This was our second experience at a genuine Ryokan and just like the first one it did not disappoint. The exceptional service, food and ambience of this Ryokan was second to none. It is right in the middle of Kyoto but once you are in you fee like you are in the middle of nowhere. Close to everything and the food was probably the best we had in all Japan.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite place to stay in Japan

We were told that if we were going to splurge on something, it should be staying here. That advice couldn't have been more accurate. We loved the ryokan for it's unbelievable service, commitment to authenticity, and everything. This ryokan felt like home. You are greeted with tea upon your return from exploring the city as well as having a hot soak in your room's tub. We were there 2 nights and had dinner and breakfast in our rooms both days. We loved the food and experiencing traditional meals and service. We may not have liked every aspect of the meals, but we wanted to dive into Japanese culture and cuisine. This was the best way to do this. They also have so much food that you will be full even if you don't eat or try everything. For those less adventurous with food, they do have alternative options for western tastes. We really can't recommend this ryokan enough. We felt like we were taken back in time here and were staying in a museum with all the adventure ammenities of modern days.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent Ryokan

Very good ryokan, wonderfull room, excelent and attentive staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best part of our trip to Japan

This was an incredible experience for me and my wife. Easily the most special thing we did in our 7 days in Japan. Cost us a lot, but worth it, from the hot baths, personal attention, 12 course meals, and the quiet calm of the place. You can stay at a Hyatt or other western hotels in Japan for a lot less money, but you will miss the special Japanese feel that Ryokan provides. When you are in this Ryokan, you know you are in Japan, and nowhere else on earth.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely experience! Beautiful, historical room with private viewing garden, remarkable food and service.
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort