"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "

"Appartement spacieux, vu sur la montagne très agréable avec balcon. L’intérieur de la résidence est vieillissant. "

"Très bon séjour dans cette résidence, casier à ski disponible (pour deux skieurs pas plus), appartement confortable avec un petit balcon agréable et ensoleillé. Vous serez littéralement aux pied des pistes dans cet établissement."

"We spent a week skiing in Alpe d’Huez and had a fantastic stay at Pierre & Vacances Residence L’Ours Blanc. The reception staff were very friendly and welcoming throughout our stay, always helpful and pleasant.The location is excellent, right in the centre and just a short walk from restaurants, shops, and activities such as the swimming pool and the ice skating rink. The apartment was very well equipped. The kitchen was fully stocked with everything we needed to prepare meals, and it was great...

"Le nettoyage laisse un peu à désirer avant notre passage. Les magasins et restaurant à proximité sont un plus. L’accès ski aux pieds est vraiment top."

"Easy check and and check out, apartment was really clean, quite modern, well equipped and had everything we needed for our stay. Great slope side location, can ski straight out of the boot room onto the slopes. Little shop and several restaurants and a bakery right by the apartments. All very convenient. Would return. "

"No internet in property. No cellular reception (5G). Black mold in shower. Very limited storage space. One roll of toilet paper for a week for four people. Moldy towels. Smell of cigarettes everywhere. "