6/10
The rooms were nice and very clean. However, I requested a quiet room and the first room I was assigned was far from it. They put me right next to exterior vents and above in entrance / exit door. The second room was better but still close to the entrance which was very noisy. Also, the whole room shakes when people leave their rooms and slam the doors. I thought we were having little earthquakes.
Currently, I'm still awaiting my $200 refundable security deposit which I've not received back four days after checking out. Normally, when I check out of hotels I receive it back within minutes, literally - I know from having stayed in many hotels. Other hotels I'll literally see the refund back immediately and not the case here, so now I'm leaving a complaint because I've tried to inquire about this and I'm still not receiving my refund. If a hotel is going to take this long and hold this much money ($200!) I will not stay there again.
Jill
أقام ليلتين (2) في شهر يونيو عام 2025