We arrived at The Village Inn, Carstairs for one night at 1pm which was the time stated on the hotels.com email. The whole place was shut and we couldn't gain entry. We pressed a bell on the right and a man appeared who seemed to doubt that we had a reservation and that we should have come at 2 o'clock. Not a warm welcome. There is a gloomy staircase to the rooms. The en-suite is a toilet and washbasin, the shower across the landing. There are only a few rooms here but they look refurbished with new bedding but there should be pillow protectors on the pillows. The en-suite is modern and clean, The tv is practically on the ceiling. Nowhere to eat locally. We went into Lanark. Not a good start but we were off into Glasgow for the rest of the day and returned at 11pm. It was hard to tell if the pub was, or had been open. A man approached us but didn't introduce himself, we gathered he was something to do with the B&B. As there was no information in the room we asked about breakfast and he pointed out the middle door where we could find it. The next morning we couldn't get entry to breakfast until a lady arrived and let us in. Not much choice here, a few nearly empty boxes of cereal with milk and orange juice. We were offered a cooked breakfast. They didn't send a welcome email. Perhaps they could put a notice on one of the doors as to what to do if the pub is shut, we felt just a bit unwelcome and that set the tone for our stay, sadly.
