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The Borough

3.5 star property
Connect over a meal or relax amidst lush greenery – this hotel has everything you need to unwind.

Choose dates to view prices

In the city center, The Borough offers a serene escape with its garden and on-site restaurant serving breakfast, lunch, and dinner. Stay connected with in-room WiFi or unwind at the bar. Newspapers in the lobby add to your convenience while meeting rooms provide ample space for events.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite

Luxury Suite | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Townhouse Executive Double or Twin

Townhouse Executive Double or Twin | Desk, soundproofing, iron/ironing board, free WiFi

Townhouse Executive Double or Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Townhouse Luxury Suite, Patio

Townhouse Luxury Suite, Patio | Desk, soundproofing, iron/ironing board, free WiFi

Townhouse Luxury Suite, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | Deep soaking bathtub

Deluxe Room, Bathtub

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Comfort Room, Mobility Accessible

Comfort Room, Mobility Accessible | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Lancaster, The Borough is in the city center and near a train station. Grand Theater and Lancaster Castle are local landmarks, and some of the area's activities can be experienced at Lancaster Brewery and Forrest Hills. Lancaster Maritime Museum and Salt Ayre Leisure Centre are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lancaster travel guide
Map
3 Dalton Square, Lancaster, England, LA1 1PP

What's nearby

  • Lancaster Castle
    Lancaster Castle
    8 min walk - 0.7 km
  • Williamson Park
    Williamson Park
    11 min walk - 0.9 km
  • The Dukes
    1 min walk - 0.2 km
  • Grand Theater
    3 min walk - 0.3 km
  • Lancaster City Museum
    3 min walk - 0.3 km

Getting around

  • Lancaster Station
    11 min walk

Restaurants

  • The White Cross
    4 min walk
  • Costa Coffee
    4 min walk
  • Stonewell Tap
    3 min walk
  • Accidental Brewery and Micropub
    2 min walk
  • McDonald's
    4 min walk

About this property

The Borough

Hotel in the city center
At The Borough, you can look forward to a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), ATM/banking services, and a banquet hall
  • Newspapers in the lobby, smoke-free premises, and 1 meeting room
  • Luggage storage
Room features
All guestrooms at The Borough include amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 6.50 to 12.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 6.50 to 12.50 per person
  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Borough Hotel Lancaster
Borough Hotel
Borough Lancaster
The Borough Hotel
The Borough Lancaster
The Borough Hotel Lancaster

Frequently asked questions

Is The Borough pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Borough?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Borough?

Check-out is at 11 AM.

Where is The Borough located?

Located in the heart of Lancaster, this hotel is within a 5-minute walk of The Dukes, Grand Theater, and St John's Historic Church. Lancaster City Museum and Judges' Lodgings are also within 10 minutes. Lancaster Station is 11 minutes by foot and Lancaster (XQL-Lancaster Train Station) is 11 minutes.

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Reviews

The Borough Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 105 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 8 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

Reviews

Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room! Great location in the city.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and comfortable. The staff were very attentive. We were very happy with our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! Rooms were spacious and clean, food was lovely. Will definitely be back.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t hear noise from the bar which is great. Depending on which room you have (we’ve stayed twice) you can hear through the walls - we could hear cleaners in the morning. The manager kindly sent on lost property which we were grateful for.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Diane

Liked: Cleanliness
My experience was terrible. Where do i begin there was so many errors. I booked my stay a month ahead and they rang me up the day before to tell me that expedia hadnt allocated a room for me it turns out that the hotel booking system kicked me out of the room and booked it out to someone else. I was very angry as you can imagine being told the day before I'm due to stay that i have no room. They then rang me back quite late on that day telling me i now have a room which was good as i was going to a party in the room upstairs.Upon arrival next day thinking they would go that extra mile but no they showed us to a totally different room that was not what i had paid for i was extremelly angry again to be told it was a mistake and showed us to the room i had booked. The room was ok furniture was a bit tatty and the bed was not that comfy very soft. The bathroom was new and was the best part of the stay. They did offer us free breakfast but only after complaining the second time. We sat down for breakfast and waited an hour to be told again that we had been forgotten and blamed it on the system even though they new they had only given us a cuppa and no breakfast. The customer service is non existant so dont expect any. Would i stay here again well im sure you know the answer to that absolutly not. I've never stayed anywhere like it and i wouldn't recommemd you do either unless you eant to be forgotten 😆
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mrs Hilary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Borough Hotel is a best choice to stay in Lancaster, whether on business or visiting the historic city of Lancaster out of interest. Centrally situated, the Georgian Hotel has a very good restaurant, although the breakfast included offer is not available for third party bookings, such as through Expedia. Still, the very good breakfasts on offer in the Restaurant are not very expensive. The staff are lovely and most helpful. Lancaster is a student city and the young people enhance the vibrant live music availability in the local hostelries of the city. Everything is in easy walking distance, making Lancaster an excellent choice for a short break for the not so young as well as those who also like to potter about the numerous shops and eateries in the commercial streets and arcades adorning the city centre. Of some note is the impressive Georgian architecture which adorns much of the City. Good choice all round.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room Big bath Fluffy towels.Dog friendly. Cosy and onsite restaurant
Stayed 1 night in May 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual friendly staff and great value rooms. Great breakfast. Why would you stay anywhere else?
Stayed 1 night in Feb 2025
Verified

8/10 Good

Pauliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great pub hotel in the middle of the city

A Wonderful pub hotel in the middle of the city. The service was exvellent and the rooms clean and cosy.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

It was a fantastic stay. They need to up thier food game.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suite

Superb ground floor suite overlooking Dalton Square. Worth the extra payment.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Harriet

Liked: Cleanliness, property conditions & facilities, room comfort
Odd, my room came straight off the street. Felt nervous and lots of noise
Stayed 1 night in Nov 2024
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Relaxing
Stayed 1 night in Oct 2024
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura e’ in ottima posizione. I
Stayed 1 night in Oct 2024
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming , clean, and comfortable
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The borough is in a great location in a lovely square. Staff were very very friendly and breakfast was superb
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed here for a night while visiting family and it’s a great option - friendly staff, amazing room with comfy bed and great shower. Will be back!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely room

A slight problem with the laundry meant that we had to wait until 7.30pm for our bed to be fully made up, however the room was lovely and the homemade shortbread added a nice touch. The bathroom was gorgeous with a big bath plus a walk-in shower.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Robert

Liked: Staff & service

Reasonable Pub Accommodation

The Borough is a pub. Accommodation was reasonable. The size of the room was good. minor irritants such as the washhand basin not draining quickly or properly and the shower soap dispenser being poor. The breakfast was excellent and included (inclusion was not mentioned when I booked). Lancaster is a great place to visit.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a very new, very well appointed room. The food, drinks, and service at the pub and restaurant were excellent.
Verified

6/10 Okay

YVONNE

Liked: Cleanliness, property conditions & facilities

Nice hotel if your room isn't above a birthday do

The hotel is in a great location in the town and within a minute's stroll of the main street. The room was spotless, with a huge walk in shower. The beds were comfortable, however, they were very narrow, but that wasn't an issue. We'd had a long day and went up to our room to relax at 8 pm. Unfortunately there was a 30th birthday party in the room below us and, however much we tried to ignore the noise, it was impossible to even hear our television. Perhaps the hotel should take that into consideration when putting guests in rooms 8 or 9.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable room

Stayed in the townhouse rooms, very spacious and quiet, lovely bathroom. Couple of little niggles such as worn furniture but nothing to detract from stay. Very large comfortable bed. Breakfast was included which we hadn't realised so that was a bonus. Excellent location for Lancaster.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located in the heart of the city, very close to the shopping centre and a ten minute walk from the railway station, but in a nice quiet area. The room I stayed in was spacious, comfortable, warm and clean. The breakfast (which was included in the room rate) was substantial and varied. The best I've had for a very long time. I would certainly stay at the Borough when visiting Lancaster again.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the feel of the property. It was quaint but modern. The staff were excellent especially Brendan and Kirsty.
Stayed 5 nights in Feb 2023