"Excellent staff, nice hotel"

"Lovely situation - large room that was clean. However walking in it felt quite down at heel, a bit like a scruffy airport waiting area. We ate in the restaurant on arrival - the food was edible. However, the staff at reception and in the restaurant were welcoming and attentive."

"Worst place with the worst attitude manager. Stayed here before we flew the next day. Spa wasn't open as work was going on. That was fine, however I ran a bath and the water was brown with lots of dirt in. Ran the shower. Exactly the same. Went to reception to be told nothing they could so. Requested a refund as this was unacceptable to be put in a room with no working water. Got £50 pound back. I wasn't happy with this so spoke to the manager the next morning who was very defensive and said...