4/10
The hotel was in a very rundown condition. We weren't told about the hotel having scaffolding surrounding the building which did affect any view from the room. A real lack of warmth and atmosphere was evident when we arrived. The bedroom was very basic which is fine, however the cleanliness of the room was quite poor. The shower tray was cracked at the base with a large section simply missing. Significant timescale deposits on the showerhead were quite disappointing along with numerous watermarks on the tiles. The bathroom door needed repainting as it had scratches and scuffs. The evening meal we had was extremely disappointing. We had to send back a prawn cocktail as the prawns were very clearly from frozen, and not sufficiently thawed nor fresh. Although we some of the rest of our food, it was quite a low standard. It was disappointing that the meal cost us significantly more than our lunch at a local restaurant we know called Tiffanys which was streets ahead in terms of freshness and quality and cheaper.
In closing the breakfast was expectedly disappointing. I had walked through the breakfast rooms the previous evening to note that the yogurts were already on the buffet table. Needless to say I avoided these. The cooked breakfast was lacklustre and below par.
It's a real shame because it could be a very nice place, but is suffering from years of neglect and underinvestment and staff who seem to lack any joy or motivation to make the guests feel welcomed. Poor
Gareth
أقام ليلة واحدة (1) في شهر مايو عام 2025