Perched near Massabielle Grotto, Hotel Panorama offers a warm welcome with shopping on site and a coffee shop/cafe. Enjoy Regional cuisine at Le Panorama restaurant, relax in the bar, or get work done at the business center – all while appreciating the helpful staff that previous guests rave about.
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between October 20 and February 4.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
Covered self parking fee: EUR 22 per day
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hotel Panorama pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Hotel Panorama?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Panorama on 10 June 2026 start from AED 389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 22 per day.
What time is check-in at Hotel Panorama?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Panorama?
Check-out is at 11:00 AM.
Where is Hotel Panorama located?
Located in the heart of Lourdes, this hotel is within a 10-minute walk of Basilica of St. Pius X and Massabielle Grotto. Hautacam Ski Resort and Pyrénées National Park are also within 25 mi (40 km). Lourdes Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very clean room. Friendly staff. I think the bar staff was sub par.. very poor customer service and their knowledge regarding alcoholic drinks Seemed lacking.
Wonderful stay with outstanding staff!
The hotel staff were amazing, especially Vanessa at the front desk. She helped me with all my issues and always did so with a smile. Her positive attitude, problem-solving skills, and willingness to help truly made my holiday perfect. The food at the restaurant was also delicious. I would definitely recommend this hotel!
Perfect location!
Luz
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Carmelita
8 April 2026
Liked: Staff & service
Disliked: Amenities
Bathtub and shower room must be fixed because water is coming out. Bath towel should be bigger than a regular one but if they can’t change it at least replace them with new ones. Iron and ironing board should be provided not making you bring your clothes downstairs to iron your clothes. Anyway the good one is they have excellent staff who are nice and knowledgeable with your questions.
Room was clean. Location is perfect. Hotel staff were extremely helpful and friendly. Testarurant was great. Only tow complaints: our coffee cups were not cleaned by housekeeping and the during check-in that kept insisting that my children have some sort of photo id for the city tax. We are currently residing in nearby Toulouse where we had left their passports in the B&B safe. The woman at the front desk couldn't seem to believe this and was kind of rude about it. We travel all over France and England for months out of the year every year. We have never had this issue. Is it a new thing? If so, they should make it clear on the reservation that every person staying at the hotel will need a photo id or send an email - anything other than stressing out late-night travelers who only want to go to bed.
Staff very attentive, room very clean comfortable. Definitely location was superb. Right at entrance of Lourdes, and center of all other gifts stores and restaurants
The panorama hotel was fantastic. The staff was friendly and helpful. We went to visit the Our Lady of Lourdes grounds. It was the closest to the entrance. We tried the breakfast buffet but it wasn’t great.