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Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
The current price is AED 267
AED 310 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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AED 339 total
includes taxes & fees
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About the neighborhood

Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • Water Rampage - 15 min walk - 1.3 km
  • South Plains Mall - 3 min drive - 3.8 km
  • Lubbock Christian University - 5 min drive - 6.4 km
  • Covenant Lakeside Hospital - 5 min drive - 8.2 km
  • Texas Tech University - 8 min drive - 10.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel near Texas Tech University
Free to-go breakfast, a grocery/convenience store, and a terrace are just a few of the amenities provided at Tru by Hilton Lubbock Southwest. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), multilingual staff, and a 24-hour front desk
  • Coffee/tea in the lobby, an elevator, and luggage storage
  • A billiards/pool table, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and heating

Languages

English

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  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,331 reviews
The price is AED 252
AED 289 total
includes taxes & fees
Aug 18 - Aug 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lubbock Southwest?

Self parking is available for USD 3.99 per day.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Check-out is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 mi (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 mi (5 km).

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Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 856 reviews
Rating 8 - Good. 200 out of 856 reviews
Rating 6 - Okay. 105 out of 856 reviews
Rating 4 - Poor. 53 out of 856 reviews
Rating 2 - Terrible. 41 out of 856 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times and always clean and well kept property .
Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely amazing! We stay here for softball tournaments and they are so friendly and on top of things! Lydia, Sylvia, and Mikeal took wonderful care of us! As always, it was clean and quiet!
Stayed 2 nights in Jun 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in May 2025

8/10 Good

Brandyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful room was clean and inviting food was decent!
Stayed 1 night in Mar 2025

10/10 Excellent

Sulekha

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant staff, substantial breakfast. The room was very clean and we had a nice stay
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Amenities
Everything went smoothly
Stayed 1 night in Jun 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, price and area. Friendly staff. I would definitely stay here again.
Stayed 2 nights in Jan 2025

4/10 Poor

Pansy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn't lock
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Amenities, property conditions & facilities
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Stayed 2 nights in Jul 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, rooms have laminate flooring, that’s a plus in my opinion. Customer service is helpful.

10/10 Excellent

Mike

Liked: Amenities
Very good!
Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Disliked: Staff & service
I forgot my Stanley cup & was told it was not found!!
Stayed 1 night in Jul 2025

8/10 Good

Rodrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. There was a foul smell in the lobby due to a malfunctioning ice machine during my visit. Other than that it was a good experience.
Stayed 1 night in May 2025

10/10 Excellent

Kristena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management and front desk service. No bad complaints at all. Keep all your staff!
Stayed 4 nights in Mar 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean Hotel really recommend
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing I didn’t like was paying a stupid parking fee of less than $4. Just add it to the room rate. I would still stay there for $4/night more. I’d never stayed at a Tru before. I was pleasantly surprised by the facilities and the rooms overall. The front desk staff was excellent.
Stayed 2 nights in Apr 2025

6/10 Okay

Chessa

Liked: Staff & service
Decent hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!
Stayed 6 nights in Dec 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in May 2025

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- but not worth it. The foyer was messy and hospitality was lacking. We had to wait at least over five minutes for someone to show up and help us. Rooms were not clean at all. Hair in linens, floor, bathroom shower. Stained towels. Wall by the toilet was soiled. I honestly think our room hadn’t been “cleaned” ever. We will not be staying here in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, good positive staff.
Stayed 2 nights in Sep 2024

8/10 Good

Martha L

Liked: Staff & service, property conditions & facilities, room comfort
Good attention, varied breakfast, very attentive staff.
Stayed 2 nights in Jun 2024