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Hotel Jensen

Travelers step into history along Lübeck Old Town's cobblestone streets, where mornings begin with breakfast on a picturesque terrace overlooking medieval charm.

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Hotel Jensen offers a charming base in Lübeck's historic center. Start your day with breakfast on the terrace before exploring the Old Town. Enjoy in-room WiFi, express check-out, and laundry services - all in a convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

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21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Nearby parking fee: EUR 7.50 per night (656 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Jensen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Jensen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Jensen?

Check-out is at 11 AM.

Where is Hotel Jensen located?

Located in Lübeck Old Town, this hotel is steps from Theater Figuren Museum, Museum Holstentor, and Salt Storage Warehouses. St. Peter's Church and St. Petri zu Lübeck are just steps away. Lübeck Central Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 310 out of 688 reviews
Rating 8 - Good. 308 out of 688 reviews
Rating 6 - Okay. 52 out of 688 reviews
Rating 4 - Poor. 14 out of 688 reviews
Rating 2 - Terrible. 4 out of 688 reviews

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Easy check in, room was good!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kjetil

Liked: Cleanliness
Nice staff. Short to way to restaurants, shopping and parking outside the hotell. Good location by the water and old town. The room was very warm ( it was a hot periode)
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, room comfort
Lovely hotel at great location, but the premises need some care
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Affordable. Really nice interior. Would visit again.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Alexandra

Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jan-Ove

Liked: Cleanliness, staff & service, amenities
a
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service
There was incredible amount of noise coming from the bar and people outside. There were many people throwing beer bottles onto the sidewalk. Rooms are very very small. Would never stay there again
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Older building but very modern inside. Great location. Street out front is a bit noisy at night if you have window open. No AC, so on hot nights it’s likely to be so. Really nice decor and breakfast room.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Rex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible room. No AC and very loud from outside. Should remove from Expedia. Had to change hotels.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing central location. Lovely staff and great room for the three of us, with a separate little room off ours for our teenage daughter. Only downsides were that we were there during a hot spell and there is no air con so it was hard to sleep. Also breakfast was pretty limited, it was OK but not as good as some of the other hotels we stayed in in Germany. I’d definitely go back though, as long as it wasn’t going to be hot.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Lis

Liked: Cleanliness, staff & service, amenities
Det hele var faktisk fint😁
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Lite slitet och enkelt..men helt ok för en natt på genomresa. Kändes rent och välstädat men långhårig heltäckningsmatta känns ju ändå inte helt fräscht. Bra läge och kunde parkera på gatan över natten helt gratis.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war einfach und sauber, das Bad modern mit einer geräumigen Dusche. Besonders hervorzuheben sind die freundlichen Damen an der Rezeption!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Katja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
God placering og sødt personale …men slidt og enkelt senge ….meget slidt i forhold til en meget højere pris end sas Radisson med lang flere faciliteter Vh stig
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Bente

Liked: Cleanliness, staff & service
Dyrt i forhold til standarden. venligt personale - pænt rent,
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dorthe

Liked: Cleanliness, staff & service
Disliked: Amenities
Et fint lille hotel. Der lå meget centralt i byen. Der var rent og pænt, men vores værelse/badeværelse var meget lille og trængte til en renovering. Morgenmaden var fin.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Trevlig personal och vacker utsikt från rummet. Gammeldags och lite sliten inredning men det passar stämningen tycker vi.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kimmo

Liked: Cleanliness, room comfort
Hyvä sijainti. Tyynyt olivat nähneet parhaat päivänsä ja olivat muhkuraiset.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🤗sehr zentral und äußerst freundlich!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevlig upplevelse!

Mysigt hotell med perfekt läge och mycket trevlig personal!
Precis utanför hotellet.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Leif-Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt okej
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beliggenhed

Super beliggenhed, rent og pænt hotel, flot værelse mod Kanalen.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Volker Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 1 night in Aug 2025
Verified

8/10 Good

mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt uden at være prangende

I forhold til prisen bar hotellet præg af slid - herunder mange pletter på gulvtæppet på værelset og slid på hovedgærdet. Dynerne var triste vattæppeagtige og ikke særligt komfortable. Morgenmad ok, men på ingen måde ophidsende. Spiste morgenmad ude de øvrige dage til samme pris. Sødt personale
Skøn udsigt fra værelset, men meget larm fra gaden
Stayed 3 nights in Aug 2025