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Relais Inn Lucca

Travelers start their day with a breakfast buffet in Lucca's historic center, while an airport shuttle makes getting around completely hassle-free

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Relais Inn Lucca, in Lucca Historical Center, offers travelers a convenient base with WiFi, express check-in, meeting facilities, luggage storage, and staff to arrange tours and tickets.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping

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The price is AED 776
AED 892 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60.00 per room (one way)
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Relais Inn Lucca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Relais Inn Lucca?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Relais Inn Lucca?

Check-out is at 11 AM.

Does Relais Inn Lucca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60.00 per room applies.

Where is Relais Inn Lucca located?

Located in Lucca Historical Center, this affittacamere is steps from Walls of Lucca and Museum of Comics and Imagery. Piazza Napoleone and Teatro del Giglio are also within 5 minutes. Lucca Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, family run great place to stay

Lovely welcome, helpful staff, great rooms and breakfast excellent location.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggeligt sted med perfekt beliggenhed. Venligt og hjælpsomt personale.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Jesús

Liked: Cleanliness, property conditions & facilities, room comfort
Personal atento, amable y servicial. Hotel bonito pero frente a un edificio abandonado en ruinas. No hay servicio de restaurante ni room service. A pesar de ello, buena experiencia
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Cunningham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca holiday

perfect location for anyone wanting to explore Lucca friendly and helpful staff and very clean. We will be back here
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Italian tour

Excellent hotel in great location. However had booked a room with a balcony, but didn’t get it on arrival however once we asked they were very quick to move us. Very friendly & helpful staff. Breakfast plain but very good.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
We had 2 rooms booked at the hotel. We returned back to the hotel one evening to find both of our rooms had been left unlocked all day by housekeeping. The rooms did not have a safe and all of our valuables were in the room. Luckily nothing was taken, but it easily could have been. Also the first day the only "cleaning" performed by housekeeping was making the beds, they did not bother to empty the garbage, clean the bathroom sink, provide new towels, etc. The beds were not very comfortable, the mattresses were soft and should be replaced.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

Stay in Lucca

Exactly what previous reviewer said, excellent location clean and service good. Ed mattress bad. Would recommend but they need new mattresses. Parking easy, which is very important.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, parking nearby. Not easy to drive in this city, but not that different than other walled cities. Breakfast good and plentiful. Really a lovely inn.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

The Relais Inn Lucca was great! The location was great for us—within the wall so everything is very walkable, but still pretty close to the train station. The room was good. We were on the top floor, but fortunately there is a lift (unique among the hotels we stayed at on this trip!) The size was plenty for two people with luggage, clean, though the bathroom was a bit tight for me. Breakfast was included and was good and consisted of cold meats, fruit, pastries and cereal—typical of what we experienced in the other places we stayed. Finally, the staff were very friendly and gave us an excellent dinner recommendation—the best meal of the trip!
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pequeño hotel agradable y magnífica atención

Hotel rehabilitado de una manera eficaz y sin excesivos lujos. Muy buen desayuno y destacar sobre todo la amabilidad y disposición de todo su personal, en especial Elena. El único pero es que resultó muy caro debido a la celebración del Festival de Música de Lucca, pero el estar a escasos 300 metros de la Piazza Napoleone se paga. Muy recomendable
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

MERAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika lokasyon ve oldukca yeterli bir kahvalti servisi olan otelin onune aracla gelip bavullarinizi indirebiliyorsunuz. Araciniz varsa surlarin hemendisinda park imkani var. Benim gozden kacirdigim ama onemli bir uyarim var. Otelin aksam resepsiyon hizmeti yok ve oteli mutlaka onceden arayip gelis saatinizi bildirmeniz gerekiyor.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service

Den bedste modtagelse af fantastisk personale.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Staff very helpful and polite. Fabulous decor.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous, stupendous and absolutely delightful! We loved Staying at Relais Inn! Fabulous place! Highly recommended!
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort