View all photos for Double or Twin Room, Private Bathroom (External)
Double or Twin Room, Private Bathroom (External)
14 sq m
Sleeps 2
1 Queen Bed
View all photos for Double or Twin Room, Shared Bathroom
Double or Twin Room, Shared Bathroom
22 sq m
Sleeps 2
1 Queen Bed
View all photos for Quadruple Room, Private Bathroom (External)
Quadruple Room, Private Bathroom (External)
45 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds
About the neighborhood
Lucca Historical Center, a neighborhood in Lucca, is home to Relais Santa Giustina. Puccini Museum and Museum of Comics and Imagery are cultural highlights, and travelers looking to shop may want to visit Via Fillungo and Borgo Stretto. Looking to enjoy an event or a game while in town? See what's going on at Arena Garibaldi, or consider a night out at Cinema Teatro Lux. Visit our Lucca travel guide
Yes, Relais Santa Giustina allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
This property doesn't offer parking.
What time is check-in at Relais Santa Giustina?
Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.
What time is check-out at Relais Santa Giustina?
Check-out is at 11 AM.
Where is Relais Santa Giustina located?
Located in Lucca Historical Center, this bed & breakfast is steps from Lucca Courthouse, Lucca City Hall, and Puccini Museum. Piazza San Michele and Walls of Lucca are also within 5 minutes. Lucca Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Relais Santa Giustina Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
La struttura è collocata nelle mura della città, quindi comoda per arrivare in qualsiasi luogo.
Nella zona vari servizi e locali. La cemera arredata con lìessenziale niente fronzoli inutili Stanze non sonorizzate (in caso di urla e musica alta e di maleducati girovaghi)
La consiglio certamente
Penso che posti così non dovrebbero più esistere.
Camera arredata nell essenziale(anche abbastanza con gusto), ma tutto sapeva di vecchio, non a norma e non mi sono sentita a mio agio.
Esperienza che non consiglio
Stayed 1 night in Sep 2019
Verified review
6/10 Okay
Alfonso Luca
15 July 2019
Disliked: Room comfort
Nulla di ché.
Di positivo la posizione e la gentilezza di chi ci ha accolto. Lenzuola e asciugamani puliti. Il centro è ha due passi. Per mio errore non avevo visto che il bagno era in comune con altri ospiti. La stanza doveva essere di almeno 22mq, ma era notevolmente più piccola, calda e senza clima e senza alcun armadio per posizionare il vestiario. Letto
con materasso duro e solo due cuscini molto piatti. Per la colazione si ha un buono di euro 2,5 a testa da utilizzare presso un bar ad un centinaio di metri.
There was a huge misunderstanding from the very early start.
While my journey from Milan to Lucca I received a message from the hotel that the reception is working until 7 pm and I wouldn’t be checked in later! I’ve tried to find this information in their website and certainly there wasn’t one.
The second unpleasant moment was, when I tried to call to the property by the phone number which is on the website and eventually that number belonged to another hotel in Lucca where they were kind to call them self to the hotel where I had a booking and explain the situation. In the evening when I finally arrived to Lucca, I called to the hotel which I dialed by mistake to ask if anyone is still waiting for me to check me in and the answers shocked me. They all left and of course I went to the hotel where the receptionist was kind to call to Relais with explanation of my situation.
So the next day when I finally arrived to the Relais I’ve recieved no apologies or any complimentary service as an compensation.
The property was look like apartment where each room represented a hotel room.
On the other day I’ve asked for iron and a iron-board but there wasn’t any.
At the end the key from the ‘apartment door’ literary stuck on the door and was broken by a half. Super unrealistic, but unfortunately it happened with me. I suspect that the keys are made from the cheapest materials that why it was so fragile!
Sopravvalutato. I punti positivi sono che il Relais è in pieno centro, si ha la libertà che si vuole avendo le chiavi per entrare e uscire a qualsiasi ora, la signora della reception è stata gentile e esaustiva su consigli e informazioni, il relais è pulito. I punti negativi: palazzo d’epoca si ma le camere andrebbero migliorate, il bagno assolutamente angusto, con wc che meriterebbe una pulizia migliore sul fondo...tavoletta su cui poggiare i piedi per fare la doccia rotta. Colazione non presso la struttura ma presso un bar convenzionato un po’ ristretta. Con la cifra a disposizione si può prendere solo caffè brioche o un toast o uno yogurt. Se mangi extra paghi differenza. Diciamo che per la cifra pagata durante il Lucca summer festival esagerata, mi aspettavo meglio (in città c’erano comunque tariffe più alte)