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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Grand Hotel National sits right on the lakeshore offering a peaceful escape. The Harbour of Serenity spa provides body treatments and aromatherapy, while four distinct restaurants serve satisfying meals. Guests appreciate the indoor pool, coffee shop and free WiFi in every room.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
The current price is AED 1,215
AED 1,287 total
includes taxes & fees
17 Nov - 18 Nov

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Room, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Ritz)

Suite (Ritz) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, City View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room (Design, Lake)

Classic Room (Design, Lake) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Design)

Superior Room (Design) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Design, Lake)

Deluxe Room (Design, Lake) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Design Rooftop)

Junior Suite (Design Rooftop) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite (Design Rooftop)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hair dryer
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Design)

Apartment, 1 Bedroom (Design) | Living area | 40-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Design)

Apartment, 2 Bedrooms (Design) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 6 min walk - 0.6 km
  • Lucerne Town Hall - 9 min walk - 0.8 km
  • Chapel Bridge - 10 min walk - 0.8 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 2 min drive - 1.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬6 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Juliette Sharing Brasserie - ‬5 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk
  • ‪Vesper - ‬2 min walk

About this property

Grand Hotel National

Luxury hotel near Chapel Bridge
Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Swedish massage, reflexology, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A computer station, multilingual staff, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 62 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Designer toiletries, tubs or showers, and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

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  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 956 reviews
The price is AED 1,168
AED 1,238 total
includes taxes & fees
13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 for adults and CHF 19 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

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Reviews

Grand Hotel National Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 622 out of 848 reviews
Rating 8 - Good. 146 out of 848 reviews
Rating 6 - Okay. 54 out of 848 reviews
Rating 4 - Poor. 17 out of 848 reviews
Rating 2 - Terrible. 9 out of 848 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, wonderful breakfast options. Quiet & convient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Neerav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Superb stay made even better by this beautiful hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Staff is very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, we loved our stay at this beautiful hotel. The staff were all so incredibly welcoming and helpful, and always had a pleasant greeting. Just a few minutes walk along the lake from the train station, as well as shopping and dining options in old Lucerne, we never required transportation. The hotel itself is elegant, and very picturesque. The rooms were clean, comfortable and very quiet. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

jodette

Liked: Cleanliness, staff & service
Very stately Hotel! Everything done impeccable. Close walking to everything. Magnificent
Stayed 2 nights in Aug 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here.
There is no better view to wake up to in the morning than at the Grand National Hotel in Lucerne.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2-night stay! The hotel is gorgeous, loved the location and the bar was stunning. Check in was very friendly and comprehensive!
Restaurant
Lobby
Hotel bar
View from our room
Stayed 2 nights in Jun 2025

10/10 Excellent

Dann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 'stately' hotel, right on lakefront walking path, walkable from train station (about 1km on flat terrain), many restaurants, bakeries and food options (including grocery stores) nearby, easy access to 'old' town and tourist sites, great pool/sauna with outdoor lounging balcony, friendly/helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Overall it’s a pleasant experience of staying
Stayed 1 night in Apr 2025

10/10 Excellent

Zhongning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for tourists to walk around Lucerne attractions
Stayed 4 nights in Apr 2025

8/10 Good

Youngkeun

Liked: Cleanliness, staff & service, amenities
lake side view was very pleasant
Stayed 2 nights in Jan 2025

10/10 Excellent

L

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded all expectations
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort

Older Hotel with Updated Room

The room was comfortable. The bed and bedding was excellent. The bathroom was clean and in perfect condition. The carpet under the bed was a little lint ridden and could needed to be vacuumed more regularly. The hotel overall is old and not air conditioned but the room was entirely updated and had great AC. The staff was courteous, friendly and very helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the friendly and helpful staff, they made us feel special.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I stayed at and the view was amazing.. will visit again🌷
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!

Fantastic hotel in a great location with very helpful staff.breakfast was great and we had one evening meal which was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for shopping, touring or just walking.
Stayed 7 nights in Sep 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Excellent location. Beautiful property.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Friendly staff - made us feel very welcome. Great location!
Stayed 3 nights in Apr 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort was extraordinary, they made us feel right at home from the very moment we arrived. Every single staff member was extremely pleasant and courteous and the restaurants at the property are amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the town right at the beautiful lake, it has wonderful lake view and within walking distance of major attractions. The hotel stuff is super nice and helpful
Stayed 1 night in May 2024