"good"

"机场接送班车可以到半夜两点接送太贴心了，司机还帮忙搬行李，服务非常好！"

"The room was clean and the staff was very professional. "

"No staff with language skills other than Chinese."

"The staff was very friendly and very helpful. You can tell that they were trained well by the manager. Hotel service, accommodations, etc. I don’t believe any hotel can compare with this one. Trips to Disneyland and the nearby zoo was a special treat for us. Shuttle service was provided by the hotel. The breakfast was of Chinese cuisine and very healthy. We give you the highest recommendation to stay at this hotel. You will truly enjoy your stay."

"樣樣都可以，很好👌，就是交通不方便，這個都不是酒店的不好。"

"Staff was courteous and helpful, family suite was excellent. If I am ever in shanghai again, I will definitely stay here. Staff used voice translators to assist us, because we are English speakers, which was very helpful. There are friendly pets on the property that your children will love, and thebplay areas are wonderful."