I recently stayed at this hotel, and while it had its drawbacks, the exceptional staff and breathtaking views made our visit truly enjoyable.
Initially, I was surprised to find that the property was located off the main road, accessible only by an unpaved path. Its distance from the main town, where most activities take place, was also notable.
However, the hotel's staff, led by the outstanding manager Merna, went above and beyond to ensure our comfort. They promptly addressed issues, including fixing the window in our room, which didn't have glass panels initially.
The hotel's views, particularly during the morning hot air balloon rides, were absolutely stunning. While this isn't a luxury five-star hotel, the staff's hospitality and those incredible views made our stay very pleasant.
The food was decent, though a bit pricey. Nevertheless, I highly recommend this hotel, primarily due to its superb staff. Merna's dedication to ensuring our happiness was truly appreciated, and we're grateful for her exceptional service.
