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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via

Choose dates to view prices

Hotel Emperador offers elegant accommodations near Madrid's bustling Gran Via. Guests enjoy a rooftop terrace with city views, an art gallery, and a poolside bar. The hotel provides practical amenities like high-speed WiFi, an onsite coffee shop, and laundry facilities.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hair dryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(154 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the neighborhood

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Stakeburger - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel remodeled in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and a TV in the lobby
  • A reception hall, an elevator, and luggage storage
  • Smoke-free premises, tour/ticket assistance, and wedding services
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 232 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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AED 841 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emperador?

Check-out is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre, Gran Via, and Plaza de España - Princesa. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1300 out of 1838 reviews
Rating 8 - Good. 383 out of 1838 reviews
Rating 6 - Okay. 102 out of 1838 reviews
Rating 4 - Poor. 26 out of 1838 reviews
Rating 2 - Terrible. 27 out of 1838 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, short distance to main attractions
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

hongbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs, clean room, delicious breakfast and great location to get around the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Osvaldo Menocal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location although very crowded
Stayed 4 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old traditional hotel in a busy Madrid area next to everything and excellent transportation or at walkable distance. Price is fair and facilities are great like top roof bar and restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice and clean rooms, good breakfast and shopping options around
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, room comfort

Great for family city getaway

Great location, super value and fabulous facilities for the family. Particularly the rooftop pool and bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathryn

Stayed here more than once. Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It felt luxurious and conveniently located. We walked everywhere from our hotel. Metra was right accords the street. Staff were polite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel right in the heart of Madrid's shopping and theatre district. Just a short walk to great dining options and the Royal Palace. Would definitely recommend. Breakfast was good and rooms were well appointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located , you’ll get to all the tourist spots in the city center within 10 minutes walk
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great location, many resto around the area, i feel safe, staff courteous, great breakfast buffet for a reasonable price, we’ll be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very comfortable bed and decent shower. The breakfast selection was very good with plenty of seating. Location of the hotel was perfect for public transport or walking to main attractions. Will definitely consider on next visit to Madrid.
Stayed 3 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
There were shops nearby.
Stayed 1 night in Oct 2025

8/10 Good

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very nice hotel, interior charm is traditional, good staff and cleanliness, the exterior is a little less, Madrid streets are with litter. The absolute hidden charm is the rooftop pool and terrace…book this place just for that for when you want to chill from walking around central Madrid.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service
Loved the hotel, great location, great staff. Super comfortable
Stayed 6 nights in Jul 2025

10/10 Excellent

Ailed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025

8/10 Good

ALDELIRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Hotel Emperador is fantastic—right in the heart of Gran Vía, making it easy to explore Madrid on foot. The staff were friendly and helpful, and the rooftop pool and bar offer amazing views of the city. However, the rooms are a bit outdated and could use some renovation to match the rest of the hotel’s elegance. Overall, it’s a comfortable stay with great amenities, but the decor feels a little stuck in the past.
Stayed 2 nights in Oct 2025

8/10 Good

Brittan

Liked: Cleanliness, amenities, property conditions & facilities
Room 820 is next to the housekeeping closet and below cá meeting room so noisy early mornings. Location is good but not great. Overall a nice hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customers! Love this place

We have now stayed every year for the past 5 years and we would not choose any other hotel. Clean, friendly, lovely rooms and an amazing pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service
It was nice, did the job service good, perfect location.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful location. close to everything.
Stayed 1 night in Aug 2025